Hi guys, first post
I have one of the older Vodafone mobile Internet sticks (k3565) on the "everlasting" (for the want of a better name) topup and go tariff, as opposed to the 30 day expiry ones. But I've run into a problem, I was wanting to topup with another 1GB data after about 12-18 month's very light usage, so I bought a £15 topup voucher at a corner shop. But on entering the voucher code, I get the error message "Voucher code could not be verified." I tried it the day I got the voucher, the day after, a week later (I didn't need it desperately), etc. Still no joy. I think it's safe to say it's never going to work (this is the first time I've ever tried to top up the stick, BTW).
I'm using the "mobile connect lite" software (that installed from the stick on first use), as instructed by Vodafone's website, and click the "topup my voucher" side button, then enter the voucher code in the dialog box that pops up, then it tries to do the topup, then eventually fails and pops up the error message above.
Any ideas what the problem could be, guys? Have I just been unlucky and bought a "bad" voucher? Or could Vodafone be stopping topups for the old tariff sticks, or maybe they've changed the topup price from £15? Anyone else having trouble topping up with these sticks lately?
Thanks for any help.