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Standard User pcoventry76
(knowledge is power) Fri 07-Dec-12 12:31:36
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Problem with Iphone 4s/5?


[link to this post]
 
Every now and again when I am tethering my connection totally stops and I have to put the phone into Airplane mode and out again and then it starts working. Had this on a 4S and also this new 5.

Anyone else?

Is it 3 or the phone?
Standard User Spasch
(fountain of knowledge) Fri 07-Dec-12 12:42:04
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Re: Problem with Iphone 4s/5?


[re: pcoventry76] [link to this post]
 
Interesting.. I have a similar issue with my 4S - switch the tethering on, it says there is 1 connection, but my iPad doesn't connect (spins) and gets no IP address off the phone. I've always rebooted, never thought about the Flight mode. Once I've rebooted the phone, it works continuously (I'm on O2).
Standard User pcoventry76
(knowledge is power) Fri 07-Dec-12 12:45:46
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Re: Problem with Iphone 4s/5?


[re: Spasch] [link to this post]
 
I find a reboot is the ultimate action I have to take. I am going to the Apple Store I got it from later ill ask them.

I can connect other devices to it (got 4 running right now) out of the 5 max and they get connection.


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Administrator MrSaffron
(staff) Fri 07-Dec-12 12:57:17
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Re: Problem with Iphone 4s/5?


[re: pcoventry76] [link to this post]
 
See similar and toggling hotspot/airplane mode often fix it.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User pcoventry76
(knowledge is power) Fri 07-Dec-12 22:04:31
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Re: Problem with Iphone 4s/5?


[re: MrSaffron] [link to this post]
 
The apple store had no idea why this was happening but luckily it happened whilst i was there. I have had a replacement and they are going to use my original phone to try and work out the cause and a fix.

SO sort of a resut for us all.
Standard User jsp21c
(committed) Sat 08-Dec-12 13:33:49
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Re: Problem with Iphone 4s/5?


[re: pcoventry76] [link to this post]
 
I've seen this on My Galaxy S2 on Three too. The phone is connected to 3G but the connection on the PC stops. The toggle into and out of flight mode can be a fix as is a reboot. I find that getting some data flowing through the phone works too, i.e run the speedtest app on the phone then the hotspot data connection tends to return.

I've seen suggestions that it's the Three DNS servers causing problems and I've had it happen on my dongle too, the router shows the dongle is connected but browsing doesn't work. Fortunately it's a pretty rare occurrence.

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Standard User pcoventry76
(knowledge is power) Sat 08-Dec-12 16:51:54
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Re: Problem with Iphone 4s/5?


[re: jsp21c] [link to this post]
 
Thanks for the feedback.

3 times for me on Thursday. When I tried to run an app on the phone it also failed.

Not done it so far with my replacement. Is there a way to change the DNS on 3?

I've noticed on the Iphone 5 that if I use the openvpn app it works on the phones browser but not if i tether also. The app puts a profile on the phone so even with the app and just the profile I get the same.

Im trying to work out a way to sort it.
Standard User Spasch
(fountain of knowledge) Tue 05-Feb-13 19:25:15
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Re: Problem with Iphone 4s/5?


[re: pcoventry76] [link to this post]
 
Apologies for dragging up an old thread, but I've noticed that since upgradiing to iOS 6.1 my iPhone 4S no longer has this issue. Anyone else noticed this?
Standard User pcoventry76
(knowledge is power) Tue 05-Feb-13 20:22:14
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Re: Problem with Iphone 4s/5?


[re: Spasch] [link to this post]
 
Actually me too. NO thanks for adding that. I hadn't have checked otherwise!
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