You just don't give customers the right speeds until they have been with you for 6 months.
And before you deny it I have that in writing from the EE office in Bristol!
That's pretty shoddy practice.
Sounds like something The Register would be interested in, or PC Pro magazine.
Maybe, but I want to see if others experience it first. and I am sure there are plenty. I'm asking on other forums also
One person said my area was over subscribed. They must have had a massive take up in the 2 days it was live, so I don't believe that. I also went to London, Newport, Bristol and Sheffield on my travels and all gave me bang on 8.24mbps down and about 21 up.
No matter what I did and where I went all I got was this.
They tried to blame my Iphone 5 so I tried the sim in my Ipad mini and I got the same. "excellent upload" I hear you say - yes! BUT at that point EE had NO tethering profile so that upload speed was useless. I did the same test in 3 EE stores (infront of 3 members of staff)out of the 4 places I stayed and no one for one second suggested it could be an account setting. (I did but it was dismissed)
I was told that it will all be okay in the EE stores as they have " in store boosters" Newport had no idea what that was - Bristol at the time couldn't even get 4G because they are indoors!
On the very say day I took this screenshot from my Three sim in the same Iphone.. Just to prove a point.. Both screenshots were in the middle of Newport.
Edited by pcoventry76 (Sat 22-Jun-13 18:28:21)