It's taken a week to set up the online account, but the EE sim has a different number which should have reverted to the old Orange number. The EE sim number isn't recognised which would be OK but the Orange number calls are all redirected to the answerphone, which can only be accessed from the landline as the Orange sim has been disconnected, as expected. No calls are possible to or from the new EE sim, except calling emergency numbers, which doesn't need a sim anyway. Data is all OK. Reading around I see it's been like this for nearly 15 years. BT, if you buy them make sure it's for a quid. The amount you'll have to fork out sorting them out. The due diligence should be interesting, the amount of cr8p it should uncover.
Just to clarify, I was told no activation by me was required, as it would all be handled on EE equipment "within 30 minutes". However if I try to activate it tells me the EE sim isn't recognised. Which is how it should be, as the number should now be the old Orange number. Except it isn't. If you catch my drift.So I have the account, data and no phone service (incoming or outgoing) except for an operating Orange answerphone, apparently. This is two weeks after the supposed switchover.
At least it's Christmas. Perhaps they should be renamed Something Somewhere, with a small "o" in the middle? It seems the usual story, their admin couldn't be more cumbersome if it tried. They beat BT hands down on bureaucracy, any day.
We see things not as they are, but as we are .- Anais Nin
Edited by smurf46 (Fri 26-Dec-14 22:33:48)