Use Giffgaff myself.
As MrSaffron says you'll need a 4G handset and 4G SIM.
Giffgaff started issusing 4G SIMs in mid 2013 so if it's older than that you'll need to order a replacement and do a SIM swap which usually takes about 30 minutes.
One thing to know about GiffGaff is that they appear to only use O2's radio network, voice, text and data is taken off this and routed via their own separate connections.
What handset are you using? it needs to support 4G LTE at 800 Mhz to acces the O2 4G network
Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU
Router: Billion 7800N
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Edited by techguy (Fri 26-Dec-14 19:04:20)