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Standard User johnr1987
(newbie) Tue 05-Feb-19 16:06:12
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Three £20 FUP Limits


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Hello, Guys currently on the black friday deal my usage has been Dec 2018 1.9TB Jan 2019 3.9TB Feb 2019 900GB what the FUP on three uk unlimited sim plan.
Standard User RobertoS
(elder) Tue 05-Feb-19 16:12:43
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Re: Three £20 FUP Limits


[re: johnr1987] [link to this post]
 
You could well run foul of:-
Unlimited data gives you worry free internet use. Even if you used your phone for every minute of every day you could only use, subject to TrafficSense™, around 1000GB each month. We may use this cap to identify inappropriate use of the service, such as commercial use, which isn't permitted under our terms and conditions.
Link.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User johnr1987
(newbie) Tue 05-Feb-19 16:17:48
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Re: Three £20 FUP Limits


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
You could well run foul of:-
Unlimited data gives you worry free internet use. Even if you used your phone for every minute of every day you could only use, subject to TrafficSense™, around 1000GB each month. We may use this cap to identify inappropriate use of the service, such as commercial use, which isn't permitted under our terms and conditions.
Link.


I hope not I will be contacting the ASA and Ofcom if they decide to contact me about my usage levels so far they are cool about my usage due to me not located in the major cities only middle off Yorkshire.lol


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Standard User 23Prince
(fountain of knowledge) Tue 05-Feb-19 16:53:18
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Re: Three £20 FUP Limits


[re: johnr1987] [link to this post]
 
Well I am sure if someone had a problem with it - you would know by now.
Standard User mking90031
(learned) Tue 05-Feb-19 19:30:24
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Re: Three £20 FUP Limits


[re: johnr1987] [link to this post]
 
Hi,

They might not send out a letter. They might just slow down your connection to something slower than dialup until you cease using as much data.....

HTH,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia 350Mb/sec Down & 30Mb/sec Up
Standard User 23Prince
(fountain of knowledge) Tue 05-Feb-19 20:04:08
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Re: Three £20 FUP Limits


[re: mking90031] [link to this post]
 
In reply to a post by mking90031:
Hi,

They might not send out a letter. They might just slow down your connection to something slower than dialup until you cease using as much data.....

HTH,


Seeing as OFCOM just ruled against them in their own investigation for doing just this - I doubt it.

But we will see - Even if they revert to the 100GB (which is the actual plan name with an addon) then it's still good for £22 I can kick my VM sim down to £6 a month now as I can take this everywhere thanks to a car adapter i got from Amazon - it fits in my bad nicely with the power bank than has a 12V socket. I don't need massive handset data now
Standard User gary333
(newbie) Tue 05-Feb-19 20:44:09
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Re: Three £20 FUP Limits


[re: mking90031] [link to this post]
 
Although quite some time ago, when i used to work for an operator we would directly contact customers and let them know we were disconnecting them (without penalty). Usually this was for GSM gateways / calling cards, commercial SMS sending on unlimited plans, Email spam, Voicemail abuse and excessive use of data (that affected others within the cell area and just extreme). They targeted the top 1% red flagging the accounts and around 10 people were booted each month. I know that for this mobile operator no-one had ever used anywhere near what you are getting through with around 1TB being the highest I ever heard of, but again this was quite a few years ago and before 4G.
Standard User 23Prince
(fountain of knowledge) Tue 05-Feb-19 22:38:43
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
I remember having to boot someone from Orange as he was using too much HSDPA - which annoyed me and him as he was a business guy paying 25p/minute at the time..

This was back in 2002.
Standard User teshy
(newbie) Wed 06-Feb-19 14:11:02
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Re: Three £20 FUP Limits


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
You could well run foul of:-
Unlimited data gives you worry free internet use. Even if you used your phone for every minute of every day you could only use, subject to TrafficSense™, around 1000GB each month. We may use this cap to identify inappropriate use of the service, such as commercial use, which isn't permitted under our terms and conditions.
Link.


I recently signed up for the £20 unlimited plan and so was interested in this thread. I found the following in their terms and conditions:

If you have unlimited data units as part of your package or with an Add-on, there are no hidden ‘fair use policies’ within the UK.
Standard User longer
(newbie) Wed 06-Feb-19 14:20:22
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Re: Three £20 FUP Limits


[re: teshy] [link to this post]
 
In reply to a post by teshy:
In reply to a post by RobertoS:
You could well run foul of:-
Unlimited data gives you worry free internet use. Even if you used your phone for every minute of every day you could only use, subject to TrafficSense™, around 1000GB each month. We may use this cap to identify inappropriate use of the service, such as commercial use, which isn't permitted under our terms and conditions.
Link.


I recently signed up for the £20 unlimited plan and so was interested in this thread. I found the following in their terms and conditions:

If you have unlimited data units as part of your package or with an Add-on, there are no hidden ‘fair use policies’ within the UK.


To be honest wouldn't worry about three moaning about your usage unless your abusing the service like downloading xbox one x games 24/7 nonstop your only using the service SOLD AS
Standard User RobertoS
(elder) Wed 06-Feb-19 14:25:41
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Re: Three £20 FUP Limits


[re: teshy] [link to this post]
 
The question about using over 1TB, or perhaps even regularly using it, is whether commercial use is taking place. Not the amount itself.

The £20 Unlimited SIM is a domestic or home user product. Commercial use is not allowed.
Responsible use - How you use the Three Services
6.4 You may only use Three Services:
(a) as set out in this agreement; and
(b) for your own personal use. This means you must not resell or commercially exploit any of Three Services or our content.
Page 4 of the Terms and Conditions. Perfectly acceptable to both Ofcom and the ASA.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User gary333
(newbie) Wed 06-Feb-19 14:34:58
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Re: Three £20 FUP Limits


[re: longer] [link to this post]
 
Bear in mind that if the original poster is actually using the amount stated this is the equivalent to using a 17mb/sec connection 24 hours per day, every day (based on Feb MTD).

If i was three, i'd be kicking him off as it's hard to see how anyone could be using this amount of data on a regular basis for anything 'consumer'. Then again it's their own fault for advertising the thing as unlimited as you do get people who have to take the mess, it's the same as with all you can eat restaurants.

If you are using <1TB Three call out that this is fine. Hardly anyone is using >1TB per month, even via a decent cable based internet connection.
Standard User RobertoS
(elder) Wed 06-Feb-19 14:58:45
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
They probably won't worry about a few, spread around the country. Just to avoid the bad publicity. They would need to be pretty sure of their ground as well, as "no commercial use" is about their only stipulation.

Given the Good Friday deal, which like many others lasted a couple of weeks, seems to have been a pilot trial that after a month break they have brought back seemingly for a while, they must be fairly confident that it isn't being hugely abused. The standard price was £27pm in the interim, and apparently available as an upgrade at £19pm after just a month on any other plan.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User gary333
(newbie) Wed 06-Feb-19 15:10:23
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Re: Three £20 FUP Limits


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
They probably won't worry about a few, spread around the country. Just to avoid the bad publicity. They would need to be pretty sure of their ground as well, as "no commercial use" is about their only stipulation.

Given the Good Friday deal, which like many others lasted a couple of weeks, seems to have been a pilot trial that after a month break they have brought back seemingly for a while, they must be fairly confident that it isn't being hugely abused. The standard price was £27pm in the interim, and apparently available as an upgrade at £19pm after just a month on any other plan.


There are usually lots of 'get out's littered within the T&C's. Bear in mind they won't disconnect the user and expect them to pay for unused service. Here are a couple of the examples in the T&C's which they *could* apply if they wanted to:

(b) we advise you that your excessive use of Three Services (as may be defined in
accordance with Section 6.7 above) is causing problems for other users, and
you're continuing to use Three Services excessively


(e) to download, send or upload content of an excessive size, quantity or
frequency. We'll contact you if your use is excessive;

Edited by gary333 (Wed 06-Feb-19 15:26:27)

Standard User teshy
(newbie) Wed 06-Feb-19 15:24:05
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Re: Three £20 FUP Limits


[re: RobertoS] [link to this post]
 
The question about using over 1TB, or perhaps even regularly using it, is whether commercial use is taking place. Not the amount itself.

The £20 Unlimited SIM is a domestic or home user product. Commercial use is not allowed.


That is correct. There is a paragraph in their terms and conditions that a plan can only be used for commercial use if it is specifically a business plan. They also do not provide VAT invoices for non-business plans.

Edited by teshy (Wed 06-Feb-19 15:25:11)

Standard User Mary12234
(newbie) Wed 06-Feb-19 16:37:49
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
In reply to a post by gary333:
Bear in mind that if the original poster is actually using the amount stated this is the equivalent to using a 17mb/sec connection 24 hours per day, every day (based on Feb MTD).

If i was three, i'd be kicking him off as it's hard to see how anyone could be using this amount of data on a regular basis for anything 'consumer'. Then again it's their own fault for advertising the thing as unlimited as you do get people who have to take the mess, it's the same as with all you can eat restaurants.

If you are using <1TB Three call out that this is fine. Hardly anyone is using >1TB per month, even via a decent cable based internet connection.


To be honest I joined three last Nov black friday sim deal cancelled talk talk broadband checking my last two months bills transfered over 700gb each month.

I do know a restaurant down my street replaced his Virgin business fibre broadband and using a cheap £20 unlimited data sim saving him £100 each month.
Of course he signed up using his home address.

Edited by Mary12234 (Wed 06-Feb-19 16:41:21)

Standard User 23Prince
(fountain of knowledge) Wed 06-Feb-19 22:51:58
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
In reply to a post by gary333:
Hardly anyone is using >1TB per month, even via a decent cable based internet connection.


Well.

When I had VM cable I did 8-10TB a month, just because I loved to download 4K content and 4K packs from torrents - I was never told off for it - and i no longer have cable - on this Three unlimited router package I will be lucky to do 100GB in a month as I get around 20mbps here - but that's fine for me I don't need to download anymore - I'm all bored out of downloading for the sake of it.
Standard User longer
(newbie) Thu 07-Feb-19 08:57:12
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Re: Three £20 FUP Limits


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
In reply to a post by gary333:
Hardly anyone is using >1TB per month, even via a decent cable based internet connection.


Well.

When I had VM cable I did 8-10TB a month, just because I loved to download 4K content and 4K packs from torrents - I was never told off for it - and i no longer have cable - on this Three unlimited router package I will be lucky to do 100GB in a month as I get around 20mbps here - but that's fine for me I don't need to download anymore - I'm all bored out of downloading for the sake of it.

Very true words so easy to rack up 1tb data just me watching Netflix 4k/Apple music/youtube on the way to work. 10 days into my billing date already used 125gb that just phone data no tethering.
I can see a household with a big family racking up 2tb with ease so many 4k content to stream and console downloading games are around 40gb+.
Standard User RobertoS
(elder) Thu 07-Feb-19 09:00:54
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Re: Three £20 FUP Limits


[re: longer] [link to this post]
 
In reply to a post by longer:
I can see a household with a big family racking up 2tb with ease so many 4k content to stream and console downloading games are around 40gb+.
I doubt if any serious gamer would find mobile broadband much use. The latency is so high and variable.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User gary333
(learned) Thu 07-Feb-19 10:04:41
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Re: Three £20 FUP Limits


[re: longer] [link to this post]
 
In reply to a post by longer:
In reply to a post by 23Prince:
In reply to a post by gary333:
Hardly anyone is using >1TB per month, even via a decent cable based internet connection.


Well.

When I had VM cable I did 8-10TB a month, just because I loved to download 4K content and 4K packs from torrents - I was never told off for it - and i no longer have cable - on this Three unlimited router package I will be lucky to do 100GB in a month as I get around 20mbps here - but that's fine for me I don't need to download anymore - I'm all bored out of downloading for the sake of it.

Very true words so easy to rack up 1tb data just me watching Netflix 4k/Apple music/youtube on the way to work. 10 days into my billing date already used 125gb that just phone data no tethering.
I can see a household with a big family racking up 2tb with ease so many 4k content to stream and console downloading games are around 40gb+.


I don't disagree that there are users using lots of data. My point was that the average user is not using anywhere near 1TB and thus they don't need to worry about a 'cap'. The Average fixed BB in the UK in 2018 stood at 190GB per connection. Yes, in theory people can use massive amount of data, but in reality there is not a high proportion of people using over 1TB (else the average would be skewed even more so than it is).

I would say that your usage pattern (for the activities you are using your connection for) are well above average, and yes if you had a family of people replicating your use then you'd easily be exceeding 1TB. However, even people who watch TV on the go are unlikely to be watching in 4K (even if they could). Even your current usage continuing would only equal 375GB in a month so you would still have 625GB for tethering before you even crack 1TB.

In my family there are 5 people, we watch all of our TV via our broadband connections (no freeview or sky/virgin. This can mean 5 devices at any one time could be using netflix, amazon, Youtube etc (with 3 of them being 4K capable). We also have 2 Xbox's and the kids download games to this too. I work from home quite often and my job type means I use relatively large datasets.

Even with all this going on I vary rarely go over 250GB per month and I am certainly a higher user of data than my peer group.
Standard User andynormancx
(regular) Thu 07-Feb-19 10:36:08
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
It seems unlikely that the people hanging out on the TB forums are representative of the average broadband user though...
Standard User gary333
(learned) Thu 07-Feb-19 11:11:23
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Re: Three £20 FUP Limits


[re: andynormancx] [link to this post]
 
In reply to a post by andynormancx:
It seems unlikely that the people hanging out on the TB forums are representative of the average broadband user though...


Depends from what perspective. From a technical knowledge & awareness point of view probably not. However, the average data usage (190GB) although being an average, is still not representative of the average 'man in the street' or family due to the skewing of the data that has taken place from the top 1% of extreme users. My point still stands that 1TB of data is still a lot (and well above the mean average) to use in a month - savvy technical user or family unit.
Standard User RobertoS
(elder) Thu 07-Feb-19 11:19:54
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Re: Three £20 FUP Limits


[re: gary333] [link to this post]
 
Despite spending a lot of time here I used well under 80GB monthly on AAISP. I was on the 200GB product and their rollover system had me starting each month with about 350GB allowance smile.

If I ever get round to using my Netflix subscription I might use more, but I have 250GB+ sitting on my PVR still that I haven't managed to reduce in over five years. Most of it predating that.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User 23Prince
(fountain of knowledge) Thu 07-Feb-19 15:12:13
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Re: Three £20 FUP Limits


[re: RobertoS] [link to this post]
 
Well so far I am on 44.68GB since I got the sim 3 days ago - however I just noticed the router also counts any and all Netflix usage into that figure so I won't know what I have actually used until the bill comes in - Netflix, from what I have read, all seems to come into the GoBinge - even in 4K.
Standard User longer
(newbie) Thu 07-Feb-19 15:32:16
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Re: Three £20 FUP Limits


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
Well so far I am on 44.68GB since I got the sim 3 days ago - however I just noticed the router also counts any and all Netflix usage into that figure so I won't know what I have actually used until the bill comes in - Netflix, from what I have read, all seems to come into the GoBinge - even in 4K.


Your usage will be like this please beware three systems count are wrong no way
I watched 457gb netflix/apple music in 30 days lol
25,344.2976 (25GB)
Go Binge
457,575.9600 (457GB)
Standard User Mary12234
(newbie) Thu 07-Feb-19 15:59:30
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Re: Three £20 FUP Limits


[re: 23Prince] [link to this post]
 
lol, Upto 168gb 4days downloaded whole house streaming 4k Netflix,NowTV Two children gaming on the ps4. getting great speeds here 70mb all day everyday.
I must be the only person here using 3uk definitely keep this from my neighbours so I can leech full speeds 24/7.
Standard User 23Prince
(fountain of knowledge) Thu 07-Feb-19 16:11:55
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Re: Three £20 FUP Limits


[re: longer] [link to this post]
 
Ah thanks for that - I'm literally using this router for all my usage in and out of the house - so 2 things I have done today is bust my VM sim down to £6 a month, which is enough for me and in cae I want to swap to 3 and buy it out. and 2 gone from Spotify to Apple Music - whilst it does not matter either way due to the unlimited data addo n I want to use as much go binge as possible - it's free to transfer playlists across and the same price per month.

Mary

I'm getting 40mbps right now - which is plenty. It'll drop later but even then it's fine.
Standard User 23Prince
(fountain of knowledge) Thu 07-Feb-19 16:12:48
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Re: Three £20 FUP Limits


[re: Mary12234] [link to this post]
 
Kudos for having not 1 but 2 children gaming on 4G and not having any issues.
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