Here's hoping that a Samaritan can help this very frustrated Newby.
BT installed an ADSL V10 recently after some very slow BB download speed. All seemed fine and I think the 3 other phone extensions were in working order.
Got home yesterday and discovered all 3 phone extensions dead. Master Socket works fine - BT says all is OK.
I used the corded phone currently being used in the MS to test the other 3. The extensions are built in extensions as part of a new build 5 years ago and have never given any problems.
We did have a fairly violent thunder/lightning storm on Monday night and I wonder if this somehow damaged the MS.
I opened the front of the MS and there is a solitary wire connecting the back of the box to the front plate. Is this as it should be?
I would be very grateful if members could offer some advice or perhaps a picture or diagram of the wiring as it should be.
Thanking all in advance.