Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc.


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Standard User jtheobald
(newbie) Wed 15-Jun-11 08:26:37
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BT Home Hub 3 - Different ISP


[link to this post]
 
I'd be interested to know if anybody has managed to get the BT Home Hub 3 to work with other ISP's? There is an option to use other ISP credentials but I always recieve an error that "The Broadband username that you've entered is either incorrect or is not supported by your Hub".

Thanks.
Standard User BP1
(committed) Wed 15-Jun-11 19:55:57
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Re: BT Home Hub 3 - Different ISP


[re: jtheobald] [link to this post]
 
Cannot be done on HHv3 as far as i no.

Regards

BP1

BTBroadband

"When everything's coming your way, you're in the wrong lane"
Standard User EvD
(learned) Fri 08-Jul-11 19:29:44
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Re: BT Home Hub 3 - Different ISP


[re: BP1] [link to this post]
 
Any update on this? I'm wondering about using the RJ45 Infinity port to connect to an ordinary switch, thus creating a second subnet. However the HH3 complains that it isn't connected to broadband. Is there any way to fool it into thinking it is? My Infinity modem is connected to another router, which is preferable to me.


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Standard User BP1
(committed) Fri 08-Jul-11 19:37:30
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Re: BT Home Hub 3 - Different ISP


[re: EvD] [link to this post]
 
In reply to a post by EvD:
Any update on this? I'm wondering about using the RJ45 Infinity port to connect to an ordinary switch, thus creating a second subnet. However the HH3 complains that it isn't connected to broadband. Is there any way to fool it into thinking it is? My Infinity modem is connected to another router, which is preferable to me.


I think you are going to find it difficult to use the HHV3 as you state above. Somebody else may come along and advise if its possible

Regards

BP1

BTBroadband

"When everything's coming your way, you're in the wrong lane"
Standard User EvD
(learned) Fri 08-Jul-11 19:39:03
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Re: BT Home Hub 3 - Different ISP


[re: BP1] [link to this post]
 
I think it will depend if we can pressure BT to release the scripts to allow the code they have released at http://www.btyahoo.com/broadband/adhoc_pages/gplcode... to be uploaded to the HH as per the "GPL Violation" section at http://en.wikipedia.org/wiki/BT_Home_Hub
Anonymous
(Unregistered)Sat 28-Jan-12 15:39:55
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Re: BT Home Hub 3 - Different ISP


[re: EvD] [link to this post]
 
From RobsRails :
Re: BT HomeHub 3 used on other ISP

I have been given a brand new HH3 that was unwanted.
My ISP IS NOT BT (nor is my phone line) - both my telephone line and broadband is with another of the major providers.
I thought I would try out the HH3 just for interest and lo and behold without any problem whatsoever it has connected perfectly to my broadband service - in fact i'm typing this whilst the HH3 is connected to my NON BT ISP.
I would be inclined to say that there is no problem with using a HH3 on another isp - look at the BT HH3 User Manual on page 31 'Broadband light is red' also page 33. On both these pages there are references to connecting to another broadband service and changing the preset BT broadband user name via the hub manager. Even BT offer advice on so doing in the HH3 manual !.
Also BT sell the HH3 on the open market - why do this if its restricted to their broadband service as they supply a HH to their own broadband customers - isnt it more likely they are trying to sell their router to anyone looking for a router no matter what ISP the person is on ?.
I think a lot of the problem on these forums is that people just assume that an item cant be used by other services without actually checking - smacks of not seeing the wood for the trees a bit - the techophiles trying to blind others with science.
Plug your HH3 into your other ISP and see if you get the same result as me-it cant cause a problem and in a worst case scenario all you might have to do is change username - something that despite comment DOES work on the HH3.
Anonymous
(Unregistered)Wed 01-Feb-12 13:03:49
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Re: BT Home Hub 3 - Different ISP


[re: Anonymous] [link to this post]
 
Just a short follow up to my post above re the BT HomeHub 3 :-
I thought i'd try a HomeHub 2 in the same way (got hold of a brand new unused one at a charity shop).
And yes, ad I expected this too has worked perfectly with my non BT ISP.
Obviously the Hub Phone will not work on VOIP as this was dependent on signing up for BT Broadband Talk (not now available to new customers hence the HH3 having no provision for same) but the Hub Phone DOES work with the normal PSTN phone line to which the HH2 is attached.
I have noted that the BT Shop website states that HH3 will only work with BT services - this is in direct conflict with the information in the HH3 user manual re setting username/password for use on non BT services.
I wonder wether the relevent authority should be informed that BT is showing missleading information on its shop website.
I'd love to see a responce from BT as to why they say the exact opposite of what actually can be done - or is it simply one of their methods of trying to avoid losing customers - a bit useless really as pretty well all other ISP's (if not all) supply you with equipement to conect to their service so BT's ploy of making it look like you will need to buy new equipment is rather pointless.
I would like to see what others think of these findings
Standard User shtu
(experienced) Wed 01-Feb-12 13:43:56
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Re: BT Home Hub 3 - Different ISP


[re: Anonymous] [link to this post]
 
Couple of things,

1 - Which ISP?

2 - If this works, it's *more* functional than the manufacturer states. I can't see the problem here, mainly because

3 - There's better kit out there for less money.

Interesting if it works, but that's all. Please post up exactly what you did in each case to make them work, it'll be useful info for others.
Standard User BatBoy
(legend) Wed 01-Feb-12 21:59:30
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Re: BT Home Hub 3 - Different ISP


[re: shtu] [link to this post]
 
Well, you go to settings on the HH3 menu and you select the link "Enter your Broadband username and password (for non BT Total Broadband customers)"

Then, you enter your Broadband username and password.



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Anonymous
(Unregistered)Sat 04-Feb-12 15:33:49
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Re: BT Home Hub 3 - Different ISP


[re: BatBoy] [link to this post]
 
I have just left BT and joined Plusnet. The thomson box Plusnet supplies is terrible and had to reduce my interface type from b/g/n to just b/g to prevent thomson box from crashing.

I tried to connect via homehub 3 instead and had issues connecting to the internet with it.

Found after putting in my new details of broadband username and password they were accepted ok however the internet would still not connect.

I found I had to change the time and date settings in the settings tab from auto to manual. Once this was done it has connected ok and is also back running b/g/n interface.

Very pleased with outcome.
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