Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc.


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User mapex
(newbie) Sun 12-Feb-12 14:11:27
Print Post

internet light off


[link to this post]
 
Hi been on this forum a month ago with slow speeds, now my orange internet has dropped again and internet light not lighting on the router but adsl light on. I have my router into my main phone socket a filter and 2 new cables, my laptop shows connected but adsl light out on router is out.....im sure it on orange issue not at my end.....wireless connects on my phone but no web.....adsl light on internet light off. My prev fault
2 Concecutive attempts failed to initialize assure rate session for your isp
raise fault informing performance tester tool indicated problem with
initializing sessions.

Edited by mapex (Sun 12-Feb-12 14:55:34)

Administrator MrSaffron
(staff) Sun 12-Feb-12 17:35:28
Print Post

Re: internet light off


[re: mapex] [link to this post]
 
Sounds like then you are connected to the local exchange, but the authentication in the network is failing, thus giving no ongoing connection to the internet.

Presume you have tried restarting the modem?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 12-Feb-12 18:09:08
Print Post

Re: internet light off


[re: mapex] [link to this post]
 
Does router keep a log? Does log say "LCP down" and/or "CHAP authentication failed"?

If so, you are failing to authenticate onto Orange (BT)'s network.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


Register (or login) on our website and you will not see this ad.

  Print Thread

Jump to