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Standard User wannabemedic
(learned) Fri 09-Mar-12 17:39:58
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BT Home Hub 2 with new ISP


[link to this post]
 
Hi folks,

Someone I know has moved from BT to Sky broaband.

They had a BT Hub Phone (2.1) which they want to continue using.

However, the BT Hub (2.0) won't work with any other ISP as the username and password are rejected when entered into the homehub admin screen.

I was wondering what solutions you could think of to solve this?

Thanks smile
Standard User ian007jen
(member) Sat 10-Mar-12 11:53:17
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Re: BT Home Hub 2 with new ISP


[re: wannabemedic] [link to this post]
 
Hi
Try http://www.psidoc.com/

may be easy or complicated dependent upon what version you have (ie 2 2a or 2b)

Ian
Standard User BatBoy
(legend) Sat 10-Mar-12 12:00:22
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Re: BT Home Hub 2 with new ISP


[re: wannabemedic] [link to this post]
 
Try turning off the NTP client, which gets the date and time from the internet.



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Standard User wannabemedic
(learned) Sun 11-Mar-12 02:15:56
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Re: BT Home Hub 2 with new ISP


[re: ian007jen] [link to this post]
 
Thanks both, the hub is version 2a

I'll try turning off the NTP tomorrow and see how things work out.
Standard User wannabemedic
(learned) Sun 11-Mar-12 02:27:19
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Re: BT Home Hub 2 with new ISP


[re: wannabemedic] [link to this post]
 
Just tried turning off the NTP. I then entered my broadband username (phonenumber@dialbb.com) and password which brought this up:

Warning

The broadband username that you've entered is either incorrect or is not supported by your Hub. Please check your username and try again.


The person I'm trying to get this to work for has moved to Sky broadband (LLU) whereas i'm with AOL. Not sure that this is relevant.
Standard User E7er
(knowledge is power) Mon 12-Mar-12 09:11:06
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Re: BT Home Hub 2 with new ISP


[re: wannabemedic] [link to this post]
 
Hi, info in the link on how to unlock the BT Home Hub 2.0a router.

http://thehotfix.net/forums/index.php?/topic/30575-g...

Orange WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
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Standard User wannabemedic
(learned) Mon 12-Mar-12 15:02:21
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Re: BT Home Hub 2 with new ISP


[re: E7er] [link to this post]
 
Excellent, I was looking for exactly that info as I wanted to ensure the BT interface on the hub wouldn't be lost.

I have two USB drives, so I'll give it a go in the evening.

Thanks smile
Standard User wannabemedic
(learned) Mon 12-Mar-12 18:34:27
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Re: BT Home Hub 2 with new ISP


[re: wannabemedic] [link to this post]
 
Turns out as the hub has "U" version firmware (the guide was written for the earlier "J" version) there is currently no way to unlock.

Apparently they are working on it but they've been on it for a few months now so I'm not sure they are going to succeed.

Meanwhile, I'm not understanding why the BT Home Hub phone won't register with a normal DECT cordless phone base since research indicates the hub phones use DECT to connect with the hub.
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