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Standard User bbtyke
(newbie) Tue 25-Sep-12 06:59:18
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Cannot connect to wireless


[link to this post]
 
Hi. I hope someone can help me. Im currently with TalkTalk and my D Link router they priovided no longer was working properly. So i had another router Netgear DG834G V3 which i think i have configure ok as im now receiving my internet connection again. Butwhen i try and connect my smartphone or ipod wirelessly it finds the TalkTalk network as it previously did but just says unable to connect to network.
Is there anything i can do? I dont even know where to begin re this
Any help much appreciated
Administrator MrSaffron
(staff) Tue 25-Sep-12 09:36:07
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Re: Cannot connect to wireless


[re: bbtyke] [link to this post]
 
When you say finds the TalkTalk network, if the old router is dead and turned off then the wireless network that was named as your TalkTalk network should NOT be visible.

When the ipod scans for a wireless network, can it see the one provided by the Netgear?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User bbtyke
(newbie) Tue 25-Sep-12 13:19:07
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Re: Cannot connect to wireless


[re: MrSaffron] [link to this post]
 
No it only finds the Talktalk one. Tho i thought this would be the case if i entered the details on the top of the DLink box. Should i have entered different details?
Im still with TalkTalk so i assumed i would need to keep using the same details. And i am receiving the internet on the desktop fine


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Standard User BatBoy
(legend) Tue 25-Sep-12 13:23:43
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Re: Cannot connect to wireless


[re: bbtyke] [link to this post]
 
Can you tell the smartphone and iPod to forget the old TalkTalk network, then rescan for the new one?


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Standard User micksharpe
(eat-sleep-adslguide) Tue 25-Sep-12 13:57:38
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Re: Cannot connect to wireless


[re: bbtyke] [link to this post]
 
Have you enabled the wireless on the Netgear and have you given it an SSID that the wireless devices can report?

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts
Administrator MrSaffron
(staff) Tue 25-Sep-12 14:34:10
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Re: Cannot connect to wireless


[re: bbtyke] [link to this post]
 
if the TalkTalk router is turned off and unplugged then the devices CANNOT be seeing that router. They might be seeing a neighbours network with the same name.

When you scan for new wireless networks do you see the wireless network that is being ran by the Netgear router?

The only detail that needs to remain the same is the username and password for the ADSL side. The choice of wireless network name and security is entirely down to you, if you have tried to duplicate these settings, then you have probably got the security key typed wrong, or one of the other myriad of other wireless options is different.

Advice, change the wireless network name to an easy one e.g. MyHouse and try and wireless key that is easy to type 12345678. If that works, then set a stronger wireless network key and viola

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User micksharpe
(eat-sleep-adslguide) Tue 25-Sep-12 14:37:29
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Re: Cannot connect to wireless


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
If that works, then set a stronger wireless network key and viola
Nice try but shouldn't it be "voila"? laugh

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts
Administrator MrSaffron
(staff) Tue 25-Sep-12 15:59:27
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Re: Cannot connect to wireless


[re: micksharpe] [link to this post]
 
Stomps off and makes a cup of tea. You won't get any biscuits for that comment smile

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ian72
(knowledge is power) Tue 25-Sep-12 16:09:40
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Re: Cannot connect to wireless


[re: MrSaffron] [link to this post]
 
It obviously wasn't music to your ears then ?
Standard User micksharpe
(eat-sleep-adslguide) Tue 25-Sep-12 16:11:09
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Re: Cannot connect to wireless


[re: MrSaffron] [link to this post]
 
I was going to accuse you of writing flowery English but I thought better of it. tongue

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts

Edited by micksharpe (Tue 25-Sep-12 16:13:19)

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