Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc.


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | (show all)   Print Thread
Standard User cutehenry
(newbie) Wed 19-Dec-12 11:47:41
Print Post

New router and problems with wifi printing


[link to this post]
 
Hello, I'm new here.

I have an annoying technical problem with the router. What is blocking printing through the wifi connection?

My ISP is EE. I have just upgraded to fibre broadband and I now use a Brightbox router. Connection to the internet is fine, both through wifi and ethernet.

Connected to the router by ethernet is a TP-link powerline with wifi extender for better wifi access upstairs. The wifi extender is its own access point and not a repeater.

I have two wired printers on the home network. Before the upgrade I could print to them without problems through the previous router, both through ethernet and wifi. Now, I can print to them through the Brightbox ethernet lan but not through wifi. I can also print to them if I connect the laptop to the wifi on the TP-link powerline extender (which connects to the Brightbox through ethernet).

I have tried uninstalling the printer drivers, but when reinstalling them the software cannot detect the printers if I am using the Brightbox wifi, only if I use the ethernet or the powerline wifi.

I cannot see any settings in the Brightbox which might prevent printing through wifi. The printers are set to static IPs. They show up in the list of connected devices in the Brightbox. I have tried turning WPA off.

I expect this problem will occur with others who upgrade to the Brightbox.

So, any help to answer the question would be much appreciated.

Happy Christmas
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 19-Dec-12 13:45:07
Print Post

Re: New router and problems with wifi printing


[re: cutehenry] [link to this post]
 
In reply to a post by cutehenry:
The printers are set to static IPs. They show up in the list of connected devices in the Brightbox.
Do they show up as Reserved IPs in the DHCP section?

If not, there may be some clash. Can you let them get their IPs auto and then Reserve them?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User yarwell
(sensei) Wed 19-Dec-12 15:05:11
Print Post

Re: New router and problems with wifi printing


[re: cutehenry] [link to this post]
 
can you ping their IPs or access their web GUI (if applicable) - ie is their general connectivity working

The Brightbox may be using "wireless isolation" to keep the LAN safe from the wifi, can you find a setting like that ?

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics


Register (or login) on our website and you will not see this ad.

Standard User cutehenry
(newbie) Wed 19-Dec-12 15:17:23
Print Post

Re: New router and problems with wifi printing


[re: yarwell] [link to this post]
 
Thanks for the suggestion. I have been through all the settings in the Brightbox and I have seen nothing like this.

Also, no, I cannot ping or access the IP for the printer. And I cannot access any other computer on the network. Which suggests there is something on the wireless laptop wrong with home network access.

Edited by cutehenry (Wed 19-Dec-12 15:20:04)

Standard User yarwell
(sensei) Wed 19-Dec-12 15:22:14
Print Post

Re: New router and problems with wifi printing


[re: cutehenry] [link to this post]
 
if it won't ping it isn't a printer / file sharing problem, it's the TCP/IP connectivity.

What's the IP address of the laptop, router and printer ?

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User cutehenry
(newbie) Wed 19-Dec-12 15:22:41
Print Post

Re: New router and problems with wifi printing


[re: XRaySpeX] [link to this post]
 
Thanks for the suggestion. The router sees the printers and allocated IPs to them - I then reserved those IPs for them so they won't change in future. Actually, I think the new router picked up the IPs from the printers as I seem to remember they have the same IPs as with the previous router.
Standard User cutehenry
(newbie) Wed 19-Dec-12 15:31:35
Print Post

Re: New router and problems with wifi printing


[re: yarwell] [link to this post]
 
The wireless laptop when connected by wifi directly to the Brightbox is 192.168.0.102

The wireless laptop when connected to the second wifi access point which connects to the Brightbox through the powerline is 192.168.0.106

The router is 192.168.0.1.1

The printers are 192.168.0.104 and 150
Standard User yarwell
(sensei) Wed 19-Dec-12 15:33:56
Print Post

Re: New router and problems with wifi printing


[re: cutehenry] [link to this post]
 
so you can ping 192.168.0.1 but not 192.168.0.104 ?

You can turn the firewall off - might give you a clue if it's responsible
http://help.orange.co.uk/orangeuk/support/personal/6...

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User omnius
(member) Wed 19-Dec-12 15:56:07
Print Post

Re: New router and problems with wifi printing


[re: yarwell] [link to this post]
 
is it possible the bright box just doesnt like the name of the printer?

bit like the problems of old with belkin and anything that ran android?

I live for the one, I die for the one.
Yep I really am THAT thick!

Smallworld Cable ..... 5 Meg then upped to 20 Meg Down
O2 ADSL2+ .... 13.6 Meg (ish)
Sky ADSL2+ .... 3.5 Meg (ish)
Infinity2 VDSL 17a .... 71.04 Meg Down/17.28 Meg Up
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 19-Dec-12 16:01:13
Print Post

Re: New router and problems with wifi printing


[re: cutehenry] [link to this post]
 
Could it be to do with the Domain Name under DHCP? I have mine = the Workgroup name of the PCs.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | (show all)   Print Thread

Jump to