I have a couple of Apple products like an iMac and Macbook pro and was wandering what programs are available for myself to remote access and help my Mothers issues or small problems Mothers get from time to time on here Windows 10 Pc.
I generally sort my mothers questions and problems when i visit her from time to time,but she lives some 80 miles from my present address so a program where i can take control of her windows PC would be useful.
I don't mind paying for the product as long as its easy to use with clear instructions and not something that is going to confuse my older Mother.
Im no technical wizard so basic programs with ease of use and understanding is a must,can anyone on here recommend or provide whats on offer with links to the programs so i can help my Mother out on occasions without having to visit the premises.
She is a older person but is quite good on a PC but for some unknown reason gets a little frightened when downloading updates.
At present she has had a upgrade to Windows 10 but her outlook emails no longer work which i read is a ongoing issue,she has Bt Broadband and they have confirmed there are problems.
Apart from this issue i would like to help her do other things from my house and i thought it was about time i had some sort of remote access that was easy to use to help her when i could.
Thanks and any advise of remote programs links will be extremely useful.