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Standard User ladywell0
(newbie) Tue 20-Feb-18 13:22:53
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Draytek 2850 wouldn't connect VDSL2


[link to this post]
 
Hi there,

I've just acquired a new Draytek 2850n and I'm trying to connect it to my Vodafone 76mb line but it doesn't seem to connect to the line. I've done the following:
- Called Vodafone and asked about my PPPoE details
- Set the router tag to 101
- I've tried to clone the Mac address of my previous router too from Vodafone

You can find some config pics here:
Imgur with images of the config

Any ideas?

Thanks smile
Administrator MrSaffron
(staff) Tue 20-Feb-18 13:37:20
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
Are you seeing sync/connection speeds i.e. a VDSL2 connection

This is the first step, the authentication follows.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ladywell0
(newbie) Tue 20-Feb-18 14:43:40
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Re: Draytek 2850 wouldn't connect VDSL2


[re: MrSaffron] [link to this post]
 
Nope, it doesnt show anything it's almost like the cable wasn't plugged in but it totally works with my Vodafone router. I've heard of something to do with Openreach supporting some routers and not others?


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Administrator MrSaffron
(staff) Tue 20-Feb-18 15:20:23
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
In the DSL modem have you tried leaving it set to auto?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Michael_Chare
(fountain of knowledge) Tue 20-Feb-18 17:09:43
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
See the Danylee1980 post on the first page of this thread.

Make sure you use the same parameters. I can't open your config link.

Someone got a Draytek router to work on Vodafone in this thread.

Michael Chare
Standard User ladywell0
(newbie) Wed 21-Feb-18 10:06:32
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Re: Draytek 2850 wouldn't connect VDSL2


[re: Michael_Chare] [link to this post]
 
I've followed those steps already and nothing, could it be that my router is not supported by the Openreach circuit and it's not getting identified on the Openreach network?
Standard User caffn8me
(eat-sleep-adslguide) Fri 23-Feb-18 09:19:12
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
I've used several Draytek 2850s on Openreach FTTC without any issue whatsoever. Are you getting synchronization? If not, try a different cable as not all RJ11 cables are wired the same and you may have managed to switch to one that's different.

You might also want to check to see that the router's not configured for dual DSL mode - https://www.draytek.co.uk/archive/kb/kb_vigor_v2850_...

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User mbames
(member) Sat 24-Feb-18 14:12:58
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
Probably very unlikely, but have you tried another rj11 cable?

As Mr Saffron says, if there is no sync then you need not worry about the authentication.

fwiw, I use a vigor 130 (modem) to connect to Vodafone.

Vodafone Fibre (40/10), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User flippery
(experienced) Sat 24-Feb-18 15:36:01
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
Have you checked firmware upgraded?
Reports say 3.6.8.6 required
Standard User trolleybus
(experienced) Sat 24-Feb-18 20:02:06
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Re: Draytek 2850 wouldn't connect VDSL2


[re: ladywell0] [link to this post]
 
I would reset the router to factory defaults
Use the RJ11 cabled supplied with the router
Use the power supply that came with router
I would manually add the username and password
The default MAC address vale has to something other than 0.0.0.0
WAN Connection Detection setting should be PPP Detect

WAN >> General Setup WAN1 - Are you sure VDSL only is correct?
Change the Display Name to a single word

LAN >> General Setup - Screen dump of that page whould have been handy

The router IS suitable for what we wiah to achieve but could of course have a manufactoring fault,
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