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Standard User bobble_bob
(fountain of knowledge) Tue 07-Jul-15 21:07:07
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Re: Timico - beware slamming


[re: Neil_A] [link to this post]
 
Aslong as letters/emails do actually get sent out as they're meant to then that is 1 safeguard. The problem comes if you get a slammed, and receive a letter while you're on holiday say for a few weeks. You could be changed over as the 10 days may have passed without knowing a thing about it until you get back

Out of interest - the customers you mentioned who got letters without asking to be migrated, did you manage to cancel the order in the way Ofcom say it should work?

Edited by bobble_bob (Tue 07-Jul-15 21:08:42)

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