Nildram traffic management policy change

As part of our dedication to providing our customers with the best possible online experience, over the past few months we have been testing a new form of traffic management on parts of our customer base. During this time we have been closely monitoring our customers

Just posted the FAQ a few moments ago

Glad to see an official post though.

ian, how can the traffic management have had positive reactions if we weren't actually told we were being shaped? i'm finding it hard to believe that anyone has said "hmmm, i quite like being shaped, keep up the good work."

how is slowing anyones internet connection down ever going to get a positive reaction?

i think that statement is ficticious.

Edited by rotwinkle (Thu 17-May-07 15:27:33)

In reply to:

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how is slowing anyones internet connection down ever going to get a positive reaction?

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That one is easy.

You don't get a positive reaction from the person trying to run his line at full speed 24/7/365 but you do get a positive reaction from everyone else affected by that behaviour when you slow him down.

As ever, this sort of management is about ensuring that you keep the majority of customers happy for the majority of the time, you can't keep everyone happy all the time.

no, i don't think that is the case.

If i remember correctly, last time the traffic shaping fiasco took place it wasn't just heavy downloaders who were unhappy, because people want to download their stuff at full speed at whatever time of the day, even light users will agree with that.

ah well mark, this should give you the push you need to sign up with Be. I know where i'd be going if they were at my exchange.

Then again i'm a heavy downloader so no ISP really wants me there.

Edited by rotwinkle (Thu 17-May-07 15:34:31)

Agreed

use max of about 10gb on a 50gb quota a month i always roll over to next month with extra cap and i have been having really bad speeds of a lately, mmmm so the traffic management is causing the problems re speed problems, thank you nildram your shaping has screwed my connection up and without notifying users 1st you have posted here which is change of contract now i want a mac code now with no penalty as i am not happy with the service and problems it has caused me

and you sir are a muppet.

nobody has screwed up your connection.

where is this penalty you speak of? you are on a one month contract.

p.s don't let the door hit your @rse as you leave.

Edited by rotwinkle (Thu 17-May-07 15:37:14)

no I'm am getting presently 200kbps when on quiet periods i am hitting 7000kbps even though i dont download the only p2p i use is wow updater, now i have not had good speed for at least week now my throughput is rubbish and and i abhor you rudeness insultant little person lol

Edited by andythebrave (Thu 17-May-07 18:09:33)

You don't need to try and claim 'change of contract' to get a MAC out of Nildram without a penalty as pretty much all the contracts only have a 30 day notice period anyway.

Wouldn't be easy anyway as the contract already includes the right to manage traffic.