I am in the infamous Welsh not-spot of Erbistock, and have had a service from BT for a year. My speed is typically 70 Kbps (0.07 Mbps), so I have been complaining to BT and have had a number of engineers out here to investigate. They have all said that I should get a much better speed and have suggested the 0.5 to 1 Mbps range, which would be great!! Usually after they come, the speed is increased (the best I have seen is 1.135 Mbps), but then slowly deteriorates.
BT have provided a new modem (HomeHub3), tried a different wire pair, installed a new faceplate, and changed the house wiring so that broadband is only on the first socket.
By telephone, BT have now said that I must accept the current speed (latest speed test shows download speed 30 Kbps, IP Profile of 135 Kbps) or else I can find another supplier.
Since all of the engineers coming here say it should be faster, what can I do?
My hub says that the line attenuation is 71.5 dB.
I would like to video chat with family abroad, so satellite with its long latency is not an option.