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Standard User tim_timsen
(newbie) Tue 15-May-12 04:02:07
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Herne Bay, Kent


[link to this post]
 
Hi guys,

Just a quick post in an attempt to get some help! See info below:

Operation Mode ADSL2
Bandwidth Down/Up(kbps) 1611 / 579
SNR Margin Down/Up(dB) 11.4 / 12.2
Attenuation Down/Up(dB) 56.0 / 33.8
Power Down/Up(dBm) 0.0 / 12.3

I'm not too wise on all this but shouldn't I be getting more than 1611kps down at 56dB attenuation?

Cheers!
Administrator MrSaffron
(staff) Tue 15-May-12 09:13:22
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Re: Herne Bay, Kent


[re: tim_timsen] [link to this post]
 
Yes you should. Whose service are you one?
Were these stats gathered just after restarting the modem?

It is worth testing at the test socket, but most of your speed has gone in the higher target noise margin, which at 12dB, rather than the more usual 6dB, is costing you 1.5 to 2 Meg of speed.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tim_timsen
(newbie) Tue 15-May-12 12:49:01
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Re: Herne Bay, Kent


[re: MrSaffron] [link to this post]
 
That was after about a week of the modem being on, they're the same after being restarted.
TalkTalk essentials I'm on (irrelevant but I think its on the plus package as there's no bandwidth cap)

Sorry what do you mean by testing at the test socket?

Is there anything that can be done to gain some speed back? Sick of this poor internet!

Thanks for the reply


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Administrator MrSaffron
(staff) Tue 15-May-12 14:50:37
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Re: Herne Bay, Kent


[re: tim_timsen] [link to this post]
 
http://www.thinkbroadband.com/images/faq/faceplates/...

A BT master socket, with faceplate unscrewed to show the test socket.

Gaining speed back, get talktalk to change your profile from the 12dB target margin to their 6dB margin. Best done using the TalkTalk member forums.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tim_timsen
(newbie) Tue 15-May-12 15:27:55
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Re: Herne Bay, Kent


[re: MrSaffron] [link to this post]
 
From test socket:

Operation Mode ADSL2
Bandwidth Down/Up(kbps) 3119 / 596
SNR Margin Down/Up(dB) 12.6 / 11.7
Attenuation Down/Up(dB) 57.0 / 34.3
Power Down/Up(dBm) 0.0 / 12.3

That looks more like it!! Why am I getting 3119kbps from the test socket and on avg ~1700kbps from the normal socket??

Thanks again for your help!
Standard User tim_timsen
(newbie) Tue 15-May-12 15:50:10
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Re: Herne Bay, Kent


[re: tim_timsen] [link to this post]
 
Looking further into it I think I might need to get a NTE5 faceplate to resolve the issue??
I have the one on the right and I need to buy the one on the left? Will this resolve my problem?

If that's the case do the wires going into the faceplate feed into a removeable plate I can transfer or will I need to transfer the wires themselves individually and sequentially into the new faceplate?
Standard User greenglide
(member) Tue 15-May-12 16:36:10
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Re: Herne Bay, Kent


[re: tim_timsen] [link to this post]
 
Don't know but your link doesnt work!

You connect any wiring in the present face plate to the equivalent positions on the filtered faceplate.

Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity soon!
Standard User tim_timsen
(newbie) Tue 15-May-12 16:42:52
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Re: Herne Bay, Kent


[re: greenglide] [link to this post]
 
Weird, the link works fine for me!
Just for you though... smile
The one I have
The one I need
Administrator MrSaffron
(staff) Tue 15-May-12 17:21:24
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Re: Herne Bay, Kent


[re: tim_timsen] [link to this post]
 
http://www.thinkbroadband.com/faq/sections/radsl.htm...

Shows how to remove the ring wire, which should hopefully keep the speed, even with your wiring.

If you get the 3Meg going smoothly, then fancy a bit more speed, then try asking for the margin to be dropped a bit on the TalkTalk member forums. It is worth waiting for a week or so after having fixed the wiring, as this lets them see the line running better too.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tim_timsen
(newbie) Tue 15-May-12 17:31:08
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Re: Herne Bay, Kent


[re: MrSaffron] [link to this post]
 
Sorry Andrew, just to clarify, can I keep the 3000kbps by just removing the ring wire and not installing a new faceplate??
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