I am moving house in a few weeks and am trying to arrange broadband - the new house is on the Livingston Station (ESLVS) exchange which is a market 3 exchange which has been FTTC enabled and unbundled. My new house is roughly 1.5 miles from the exchange yet I am being quoted line speeds of 0.3 - 1.5 mbs. I'm wondering why this is - the average line speed on the exchange is apparently 8mbs or so. This is very frustrating as I'm moving from a rural area where I'm getting 11mbs and it feels like I'm stepping back into the dark ages, even though the exchange is modern and enabled with the latest technologies!
So my questions are really why the speed would be so slow - and what can I do about it. The estate shows up on the NotSpot map so it appears to be a problem across the whole estate.
Many thanks for any help/suggestions