We've bought a house near Lochgoilhead, here: http://www.broadband-notspot.org.uk/share/0849d3d8bb...
We're renovating the house so we haven't moved in yet, and in October I ordered broadband via IDNet.
We've gone through 3 months of rigmarole, and just been told on Friday that BT have said the line will not support broadband and have 'washed their hands of it'.
Neighbours either side of us have broadband, albeit fairly slow.
I met one friendly OpenReach engineer at the house who tested the line back to the exchange and found coils on it. He told me that because our line happened to be on an old trunk cable, it would need a different department within OpenReach to remove the coil. He explained that normally the teams that work on trunk cables deal with big jobs in city centres, and it was going to be hard work to persuade that department to come out to our little village to remove one coil from my line. And to work out who was going to pay for it.
It's so hard to tell, but my suspicion is that IDNet have just been fobbed off my BT and nobody has tried removing the coil.
Any advice on how to handle this? I'm tempted to give up on IDNet and move the line over to BT in the hope I'll have more luck dealing with them, but I don't want to just go back to the beginning of the 3-month process again. We move in in 3 weeks!