So basically, we have a fault on the line, with BT Business as our ISP.
2 years this fault we've had, complained to BTB for just over a year. Had it with High Level Escalations once and they shelved it.
Our broadband drops every time it rains, and the best they tell us is that we're on a long line and we're going to have to cope with it. Well at first it was alright, but now when it drops over 200 times a day! That's a problem. And when it doesn't work at night when it rains for up to 12 hours at a time. That's a problem. Fed up with everyone describing it as a long line issue. its still fixable just needs a little more time and attention to detail. Now have it with High Level Escalations again, little hope.
Openreach now failed to turn up to 2 broadband boost appointments.
What am I supposed to do?
what do you all think? best next course of action?