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Standard User Mushmush
(newbie) Fri 03-Jan-14 12:35:40
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Slow broadband


[link to this post]
 
Hi,
we have sky broadband connect and can not get a better service from sky as we are outside the sky network area. Our package says we can get a max of 8Mb/s but our estimated is 5.5Mb/s, however on all online speed checks it says with have between 0.1 and 0.5 Mb/s download speed which is useless. Whats the best way to find the best and most accurate broadband speeds for your area?
Standard User Ribble
(experienced) Fri 03-Jan-14 17:43:20
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Re: Slow broadband


[re: Mushmush] [link to this post]
 
Login to the router and copy and paste the connection details, sync speed, attenuation and noise margin figures.
Standard User Mushmush
(newbie) Fri 03-Jan-14 21:06:56
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Re: Slow broadband


[re: Ribble] [link to this post]
 
actually,
i have just found these figures:

Broadband Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 22.0 dB 11.0 dB
Noise Margin 9.3 dB 26.26 dB


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Standard User Realalemadrid
(newbie) Sun 05-Jan-14 08:32:47
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Re: Slow broadband


[re: Mushmush] [link to this post]
 
You have an excellent 20CN connection running at the maximum possible sync speed, you should be getting download speeds around 7Mbps. What result do you get from the BT wholesale checker also run the additional diagnostics to get your IP profile. Is your download speed always low or does it vary e.g. lower at peak times such as early evenings? Sky connect services have a bad reputation for lack of capacity.
Standard User Mushmush
(newbie) Sun 05-Jan-14 23:10:09
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Re: Slow broadband


[re: Realalemadrid] [link to this post]
 
hi,
the BTW performance test produced these results:

download speed: 0.13Mbps
upload speed: 0.32Mbps
ping latency: 237.50 ms

IP Profile for your line is - 7.15 Mbps
Standard User BatBoy
(legend) Sun 05-Jan-14 23:25:22
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Re: Slow broadband


[re: Mushmush] [link to this post]
 
Are these speeds wired or wireless?


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Standard User Mushmush
(newbie) Sun 05-Jan-14 23:28:55
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Re: Slow broadband


[re: BatBoy] [link to this post]
 
test was done wired
Standard User BatBoy
(legend) Sun 05-Jan-14 23:30:28
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Re: Slow broadband


[re: Mushmush] [link to this post]
 
Looks like Sky Connect is still congested as ever. You could leave and join another ISP...


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