Not sure if this belongs here - as I do (sometimes) get > 2 Mb/s.
I'm in a rural location in Glos, aprox 2 miles from the exchange and am having problems with streaming radio (to a Logictech Squeezebox). This changes during the day from fully acceptable until 4pm-ish, when it degrades to almost unusable (frequent interruptions, drop-out of program content for 5 - 10 s, and occasional loss for minutes at a time). Doesn't seem wireless-related - same problem when running over ethernet.
General internet performance is also worse in the evening, but mostly OK for browsing.
Speed tests show the connection rate drops from ~3 Mb/s early in the day, to < 1 Mb/s and lower, late afternoon/evening . Speed profile is also highly variable in the evening, much less so earlier.
Have (several times) run speed tests at http://speedtest.btwholesale.com - these show a reasonable connection speed -but maybe I haven't caught the connection at a bad point, yet:
Download speed: 2.59 Mbps
Upload: 0.38 Mbps
Ping latency: 63.13 ms
Download speed achieved during the test was - 2.59 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Your DSL Connection Rate : 4.1 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
Router stats (sorry - spacing/formatting lost when posting):
Data rate 448 kb/s 4128 kb/s
Noise Margin 24 dB 11 dB
Attenuation 44 dB 41 dB
Near End Indicator Far End Indicator
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction 5848 299427
Fast Path CRC Error 0 0
Interleaved Path CRC Error 77 287
Loss of Signal Defect 0 --
Fast Path HEC Error STR 0 0
Interleaved Path HEC Error 0 0
Noise margin doesn't change more than a dB during the day.
Have been in contact with my ISP over the last couple of months, and, while supportive, they haven't come-up with anything concrete so far:
1. The line should give 3 - 5 MB/s, so if I get >3 Mb/s at some point during the day, the line is performing as it should.
2. It is a contention issue, and nothing can be done.
1. I think it does sound like a contention problem, but is it correct that the ISP can do nothing?
2. Downstream SNR seems to always be around 10 - 11 dB. Would a new modem/router be able to work with a lower value, and get a higher connection speed?
3. Any advice on things to try/how to progress this (either with the ISP, or DIY)?
Thanks in advance - and sorry for the long post/Paul
Notes on set-up:
1. LJU4 dual socket box on incoming connection - (at least) 6 or 7 years old - no test socket. No extensions or additional wiring in the socket - just the incoming connection. Ring wire connection lifted (i.e. not connected)
2. Modem/router is a USR9111 - from 2007. No firmware updates released since then, so hardly "state of the art"
3. Ethernet from modem to NAS box, which runs the Logitech Squeezebox server
4. Ethernet from NAS to wireless router, then wireless connection to Squeezebox
5. Changed ADSL filter 2 months back, and wired connection from filter to modem - no changes noted. However, it was a cheap ebay filter...