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  >> Broadband Not-spots & slow-spots


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Standard User Marniagni
(newbie) Sat 21-Apr-18 16:06:39
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Can someone please help me, i have ran out of options


[link to this post]
 
Hello,
I am hoping that someone on here can help me as i am going round in circles and keep getting so much different information i think my head is going to explode or i am going to breakdown.

I have standard broadband with talk talk and get about 3.6. I have worked from home before without any issues re speed etc and its been pretty consistant and good.

I have now been offered a fantastic job home working, passed all the interviews etc. However they need me to supply verification that i can get ping=under 50, down=over 5mbps, up=over 1mbps. Currenly i am on about down=3.7 and up0.5. (The ping is ok) If i cannot get this speed i will loose the job.

I do not have fibre where i live and i have checked on openreach which tells me that "cabinet is live and enabled however due to the distance from the cabinet you are not able to access firbe broadband just yet.

Does anyone have any suggestions as i need to supply the details to the company within the next 10 days.

Sorry if the terminology isnt correct but i hope you undersnad it.
TYIA
Standard User brandscill
(experienced) Sun 22-Apr-18 08:48:31
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
Perhaps a little disengenuous but two suggestions.

Either do a Speedtest over 4G. Stands to reason you could use mobile broadband for home working even though you likely won’t.

Get a Speedtest from a friend close by and submit that?

BT - 52/10
Standard User jdigz7
(member) Sun 22-Apr-18 08:56:13
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
In reply to a post by Marniagni:
Hello,
I am hoping that someone on here can help me as i am going round in circles and keep getting so much different information i think my head is going to explode or i am going to breakdown.

I have standard broadband with talk talk and get about 3.6. I have worked from home before without any issues re speed etc and its been pretty consistant and good.

I have now been offered a fantastic job home working, passed all the interviews etc. However they need me to supply verification that i can get ping=under 50, down=over 5mbps, up=over 1mbps. Currenly i am on about down=3.7 and up0.5. (The ping is ok) If i cannot get this speed i will loose the job.

I do not have fibre where i live and i have checked on openreach which tells me that "cabinet is live and enabled however due to the distance from the cabinet you are not able to access firbe broadband just yet.

Does anyone have any suggestions as i need to supply the details to the company within the next 10 days.

Sorry if the terminology isnt correct but i hope you undersnad it.
TYIA



Like other person said finding a 4G solution in your area that can provide those kind of stats shouldn't be an issue.


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Standard User Marniagni
(newbie) Sun 22-Apr-18 09:06:32
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Re: Can someone please help me, i have ran out of options


[re: brandscill] [link to this post]
 
Unable to get 4g, no mobile signal & submitting from another address not a solution. Here lies the problem.
Standard User baby_frogmella
(knowledge is power) Sun 22-Apr-18 09:26:11
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
Perhaps bond multiple ADSL2+ lines?

https://www.aaisp.net.uk/kb-broadband-bonding.html

FluidOne FTTP On Demand 330/30 Mbps
Linksys EA9500v2
Standard User jdigz7
(member) Sun 22-Apr-18 10:09:08
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
In reply to a post by Marniagni:
Unable to get 4g, no mobile signal & submitting from another address not a solution. Here lies the problem.


Or under extreme circumstances move address?
Standard User mbames
(member) Sun 22-Apr-18 12:19:56
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Re: Can someone please help me, i have ran out of options


[re: jdigz7] [link to this post]
 
Pretty sure he won't be able to move houses within the 10 window!

Why not post your line stats? It may be you can eak a bit more from the line by removing extension wiring, etc.

Vodafone Fibre (40/10), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User robertcrowther
(committed) Sun 22-Apr-18 12:59:42
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Re: Can someone please help me, i have ran out of options


[re: mbames] [link to this post]
 
In reply to a post by mbames:
Pretty sure he won't be able to move houses within the 10 window!

Why not post your line stats? It may be you can eak a bit more from the line by removing extension wiring, etc.


For the short term I agree that they should try and get every last drop out of the line they can, but long term if they want to rely on working from home then they need a better solution and this may mean moving home if need be.
Administrator MrSaffron
(staff) Sun 22-Apr-18 14:08:39
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
Line bonding to make two lines work as one is the only immediate solution, but doing that in a 10 day window is impossible since takes longer to migrate

People need to see your existing ADSL connection speeds, attenuation and noise margin figures.

Faking the result so you can work from home is not a good idea, since if they monitor work levels and find speeds are the issue you might just be sacked for lying abut speeds

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User 961a
(committed) Sun 22-Apr-18 17:26:44
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Re: Can someone please help me, i have ran out of options


[re: Marniagni] [link to this post]
 
1. Have you conducted your speed tests directly from the test socket inside your master BT plug via a good quality wire directly into your router and from the router via good quality wire into the desktop/laptop whatever? If not do the test again and see if you can reach the required speeds

2. Are you using a good quality router such as Billions with Broadcom chip or similar? If you are just using the bog standard freebie from Talk Talk see if you can buy or borrow a good router and try that into the test socket as described

3. How long is your line to the exchange? (Not as the crow flies, but actual length) A good condition line into a good router should get 5 down up to 4 miles. If it can't, complain to Talk Talk

4. For the future, or if you can establish a way forward and persuade a time extension, seriously consider a specialist ISP

Good luck
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