A cheap initial step might be to try converting the lines to an LLU provider and benefit from the higher upload speeds which might make the VOIP phones work better.
Could they have a high speed leased line installed? Where or who could it link with to provide internet access. They seem to think it would cost about £8,500 per year for a fibre from BT but no one appears to know what that was for.
Anyone got any suggestions other than move somewhere else?!
Edited by Olly232 (Mon 21-Jun-10 19:49:51)