I'm in Kilmarnock - KA13TQ, Exchange Only line unfortunately, yet the slapped the Fibre box exactly where the EO lines start (ironic).
I contacted the local MP regarding and she contacted Openreach (high level complaints and this is their resonse:
Thank you for your email of 31 March to Clova Fyfe, including correspondence from your constituent, EDITED KA1 3TQ. I welcome the opportunity to respond. I appreciate EDITED's need for super-fast fibre broadband and I do understand his concern. Iím sure you will recall that I wrote to you earlier this week about another of your constituents. I explained that we are, unfortunately, unable to supply him with fibre broadband because his line is classed as an Exchange Only (EO) line, which is incompatible with our Fibre to the Cabinet (FTTC) technology. Mr EDITED line is also fed directly from the exchange, and not via a street cabinet, so Iím afraid his situation is exactly the same as with Mr EDITED. Iím sorry that we canít provide fibre broadband for him. From comments in his email to you, it seems that he is already knows this. Weíre very much aware that EO lines fed directly from the exchange to customersí premises is a problem that affects many areas nationally. Deployment in this part of the network brings a range of technical challenges and weíre running a number of trials and pilots to develop the best solution. Although I canít give a timescale, we hope to deploy solutions at exchanges that are in the fibre programme and where itís commercially viable. Meanwhile, our advice to the residents and businesses in the area is to register their interest for the fibre product with their Service Provider. All this will help us to identify commercial demand and shape our future deployment plans. I realise this is not the response Mr EDITED was looking for but I hope my comments assure you that weíre actively working on solutions to address this situation. If Iíve missed anything please get in touch with me, quoting our reference in the subject line. If youíve any wider concerns about broadband delivery in your constituency and wish to discuss them further, please continue to get in touch Clova on 020 7356 5352 or email@example.com.
......................................................Edited out personal data
as much use as an ashtray on a motorbike!
I know for some EO lines they can slap a cabinet outside the exchange, but I am almost 3KM from the exchange as the crow flies, my line is 'aparently' over 5KM (one engineer said it was almost 8KM). No two Openreach engineers say the same thing about that.
I would even consider FTPoD but not sure if that would be an option or available. The cabinet is extremly close (even following the road), but I would assume they would have to dig up the street or something to run a line from cabinet to the house.
I had hoped perhaps satelite may be a solution.
Anyone would think Openreach is some kind of secret society as they are nigh imposible to contact and they all seem to sing from the same pre defined hymsheet.
While 3.5 mb may seem fine to some people it is really frustrating.
I appreciate the reply