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Standard User simongking
(newbie) Sat 13-Feb-16 22:42:30
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FTTP Installation questions


[link to this post]
 
Hi

After months of waiting we are able to get FTTP to our house. Our cabinet was not compatible with Fibre but May last year contractors were in our street laying fibre and they told me it was going to be FTTP.

That's the good news, so the first appointment has happened but didn't go as I was expecting but that may be down to my lack of understanding. When I read around the subject I thought the external fixing would go where I wanted it so that Fibre would come into the house where I wanted it.

But the OR gentlemen said they had to fix it where the phone line enters the house. The idiots that designed our house put the entry point for the phone line in the hall which is the worst place. There are extension points around the house which is where we have the phone plugged in.

So I discussed with them how I could have the modem where I need it, in my study. They told me that the engineer that does the second visit can run the cable around the house and bring it in where I want it. That's as long as it was no more that 20m.

Reading some more I am concerned that they will try to do the cables runs inside the house which isn't practical and would be pretty unsightly so we really are keen that the cables go outside of the house to the point where the modem (ONT) is installed.

If they bring the fibre in to the house where the phone line enters they may as well install the modem in another country. It is in the most ridiculous spot with no power and running cables from there would mean going through walls and around door frames.

So after all of that the question is does anyone have any experience of this and could they help manage my expectations. I work in IT so have more than a fundamental understanding of technology but feel I am being given duff information. I fully expect the internal engineer to say can't do that and that the external engineers should never have told me that!

Any help much appreciated.

Simon
Administrator MrSaffron
(staff) Sat 13-Feb-16 22:50:28
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
The fibre ONT, i.e. what the second person will install just needs to go near some power, so run cable to a suitable place inside property, and then run Ethernet cable of outside grade (so the insulation is not broken down by UV when outside the property) yourself to where you want to place the router.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User simongking
(newbie) Sat 13-Feb-16 23:06:08
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Re: FTTP Installation questions


[re: MrSaffron] [link to this post]
 
Thanks for the reply, but that unfortunately isn't a workable solution for us, the phone line comes in to the house in the hall as mentioned. But that is it there is nowhere sensible or powered for the ONT to go so it will need to be placed somewhere else to get power etc.

As I said the idiots that designed the house placed the main phone socket in the hallway in the middle of a wall with nothing else nearby!

So unless the second engineer can run a cable outside and bring the fibre in near power etc we have a problem.

Hopefully there are other options.

Regards
Simon


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Standard User BatBoy
(sensei) Sat 13-Feb-16 23:09:58
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
So there isn't a power socket within 20 metres of the hall?
Administrator MrSaffron
(staff) Sat 13-Feb-16 23:46:46
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Re: FTTP Installation questions


[re: BatBoy] [link to this post]
 
The fibre from the external socket can be run for the distance suggested (20m) the key will be to have cleared the route and make things as easy as possible for the internal person.

It does not need to be directly in line with the external socket

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User simongking
(newbie) Sun 14-Feb-16 09:20:32
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Re: FTTP Installation questions


[re: MrSaffron] [link to this post]
 
Hi

The nearest useable power socket is about 3.5M from the point in the hall where the phone line enters. But the point I was badly trying make or ask was can the cabling be run outside the house from the external point. I really don't want unsightly cables running inside the house and we already have the sky satellite cable running around the house so that's what we'd like to happen.

Regards
Simon
Standard User BatBoy
(sensei) Sun 14-Feb-16 09:31:06
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
Have you seen this? Part 1 has a picture outside and Part 2 has a picture inside.
http://tom.goskar.com/2013/09/20/my-fibre-to-the-pre...
http://tom.goskar.com/2013/10/16/my-fibre-to-the-pre...
Administrator MrSaffron
(staff) Sun 14-Feb-16 11:06:28
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
In theory yes so long as overall length is kept within the 20m range

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User simongking
(newbie) Sun 14-Feb-16 11:44:06
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Re: FTTP Installation questions


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Have you seen this? Part 1 has a picture outside and Part 2 has a picture inside.
http://tom.goskar.com/2013/09/20/my-fibre-to-the-pre...
http://tom.goskar.com/2013/10/16/my-fibre-to-the-pre...


Yes I looked at that when they started laying fibre in the street which is why I got the impression that the external work would place the outside box where I wanted Fibre to enter the house. But the external guys had a different version of events.
Administrator MrSaffron
(staff) Sun 14-Feb-16 13:25:16
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
There is always a degree of variation between different areas and how teams have been trained, or their interpretation of things

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Jax2
(member) Sun 14-Feb-16 14:43:12
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
When I had my FTTP installed they put the external fixing fairly close to where I wanted the fibre entering the house which for me is not where the master socket is. FTTP has nothing to do with the master socket. Your engineer either did not understand or couldn't be bothered. Still it is done now so you are stuck with it.
From that external fixing the second engineer ran an external fibre cable to where I wanted the ONT, the cable was then brought through the wall and connected up to the ONT. Obviously I had to have a power socket close by for the ONT. If you think of an ONT as a modem then an ethernet cable is then run from that as per normal and connected to the WAN port of the router. My engineers were very helpful.

Edited by Jax2 (Sun 14-Feb-16 14:49:33)

Standard User simongking
(newbie) Sun 14-Feb-16 14:57:09
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Re: FTTP Installation questions


[re: Jax2] [link to this post]
 
I think they couldn't be bothered very young I made them coffee showed them what I wanted but they completely ignored me. Didn't bother to knock the door when they finished just left the cups outside. But if they can run the cable outside I'll be happy enough! We'll see when visit two happens I have plan a and plan b. Plan a my study ideal spot plenty of power and where my router is now. Plan b dining room just a short run from the external fixing 3.5 m.
Standard User EddyTheDog
(regular) Sun 14-Feb-16 15:55:29
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
Fortunately mine was a very simple install, the CSP is literally on the outside of the same wall as the ONT with less than a metre of fibre between, maybe even half a metre. I like to make these things as simple as possible lol
Standard User Zarjaz
(eat-sleep-adslguide) Mon 15-Feb-16 17:52:17
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
I think they couldn't be bothered

That sounds a fair assumption, it used to be that the 1st stage guy would, if possible, make contact with the punter, and discuss a good spot to site the CSP dependant on where the ONTE was to go, I suspect some of the old school chaps still do.

For the last two I fitted it clearly hadn't been even asked of the customer.

The external kits go up to 30m, but remember there is need of a couple of meters slack at the CSP end. I personally would always prefer to run this lead in externally if possible.

Standard User Zarjaz
(eat-sleep-adslguide) Mon 15-Feb-16 17:56:54
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Re: FTTP Installation questions


[re: BatBoy] [link to this post]
 
Poor sod, how old was his splicer !

Standard User BatBoy
(sensei) Mon 15-Feb-16 17:59:42
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Re: FTTP Installation questions


[re: Zarjaz] [link to this post]
 
What's wrong with it?
Standard User simongking
(newbie) Mon 15-Feb-16 19:23:55
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Re: FTTP Installation questions


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
The external kits go up to 30m, but remember there is need of a couple of meters slack at the CSP end. I personally would always prefer to run this lead in externally if possible.


That gives me some confidence thanks, I would say the distance externally would be about 15m so plenty of spare.

There is some foliage around the house will I need to clear that, I'll be on hand to help iff needed. I have cleared the area where I want the ONTE to go but there are some climbing plants and bushes. So if I need to do some gardening that will have to be this weekend.

Thanks
Simon
Standard User Zarjaz
(eat-sleep-adslguide) Mon 15-Feb-16 21:07:23
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
If you could clear the proposed exterior route that would certainly help the installer no end.

Standard User Zarjaz
(eat-sleep-adslguide) Mon 15-Feb-16 21:10:20
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Re: FTTP Installation questions


[re: BatBoy] [link to this post]
 
The new ones are way easier to use. wink

Standard User simongking
(newbie) Wed 17-Feb-16 07:49:23
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Re: FTTP Installation questions


[re: Zarjaz] [link to this post]
 
Thanks for the input I hope I get an installer like you then I will be a very happy bunny. I will be mostly gardening on Sunday.

One week left till the install! Going to be a shock going from 3.5mbs to 330mbs. Upload speed will matter a lot too as I work from home and upload a lot of files and photos!

Regards
Simon
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-Feb-16 07:13:19
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
Good luck with the install Simon. Post back on here once done and let us know how it goes.

Standard User simongking
(newbie) Wed 24-Feb-16 15:35:16
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Re: FTTP Installation questions


[re: Zarjaz] [link to this post]
 
Hi All,

Just to let you know that the second install has taken place and the engineer was a star. No issues placing the kit where I wanted it and wiring around the house. We now have Fibre running and are getting speeds close to the 80mbs and upload of 20mbs.

We gave the man a few cans of Guinness as he couldn't have been more helpful. Happy bunny here.

Thanks for all the help and suggestions.

Regards
Simon
Standard User loadbang
(regular) Thu 22-Sep-16 20:46:53
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Re: FTTP Installation questions


[re: simongking] [link to this post]
 
Good good!

I was going to mention there is usually a lot of gear. Better in a cabinet in a cupboard or utility room.

Can look like: https://simonhowes.files.wordpress.com/2016/09/img_5...

That also includes Sky and Freeview via fibre optic.

Edited by loadbang (Thu 22-Sep-16 20:48:26)

Administrator MrSaffron
(staff) Thu 22-Sep-16 21:23:26
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Re: FTTP Installation questions


[re: loadbang] [link to this post]
 
Believe that is an IFNL install rather than an Openreach one

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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