One reason a reseller might chose not to make it available is that it devalues the existing Family 1GB service.
We never offered the Family 1GB service ourselves, so wasn't an issue for us.
But I can see how it may affect others.
Another is that it can only be ordered via synergi so no automated order system option - instead you have to manually process any orders thus giving rise to increased cost for the reseller.
Again, not an issue for us as we process all of our orders manually. This way, we can keep track of each order at every stage of implementation.
It only works because we aren't a large firm.... a firm like BT would never be able to do it due to the cost, but as we are a small company it doesnt add any cost to us to process all of our orders the way we do - means we know what is happening and are always "in the loop".
It's also only available on a 12 month minimum term. Customers usually expect that a longer term commitment on their part will mean free activation and that is not the case with this service.
Yes, 12 month contracts do have a bit of a bad name, but for £9.99 per month outside of a bundle its pretty cheap for unlimited off-peak. If customers wish to have a 1 month contract, the offer is always there but at a slightly higher price.
I agree that there is potential for new customers who may want this service but the above issues plus the fact that it's limited availability means I cannot be certain whether it will be possible to actually process any orders received as Enta have not indicated just how limited availability is.
I'd like to be able to offer a service for less than £10 however the above issues really put me off this one.
It has concerned me slightly that Enta are not keeping this package and its "limited" availability. Like you said though, what constitutes limited?
Still, if it adds value to a package portfolio like it does for us, I dont see why more resellers haven't advertised it.