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Standard User aquilla
(knowledge is power) Fri 16-Dec-11 19:54:50
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Xilo and Be LLU


[link to this post]
 
Has anyone on Xilo migrated to the Be LLU product? If so, how are things (e.g. latency / speed throughput / etc)?

As a current customer of Xilo (on C&W LLU Pro 16), what's the procedure to move to from the C&W LLU product to the Be LLU (Be 16 or Be 24) product?

Thanks,

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).
Standard User RobertoS
(sensei) Fri 16-Dec-11 22:23:54
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Re: Xilo and Be LLU


[re: aquilla] [link to this post]
 
Have you asked xilo?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User aquilla
(knowledge is power) Fri 16-Dec-11 22:37:07
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Re: Xilo and Be LLU


[re: RobertoS] [link to this post]
 
I raised a ticket into Xilo this morning about the charges / migration times but haven't had an answer yet.

I seem to recall a couple of members were discussing it a while back and just wondered if they had moved across and if so, what were their thoughts / experiences.

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).

Edited by aquilla (Fri 16-Dec-11 22:38:41)


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Standard User uno
(fountain of knowledge) Sat 17-Dec-11 04:19:41
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Re: Xilo and Be LLU


[re: aquilla] [link to this post]
 
Sorry for not coming back to you sooner, the guys in the office were a little hectic today so support queries were prioritised over sales.

If you are with us on Pro 16, you can move to a Be product free of charge and comments from customers on the new service have been very very positive.

Matt

-
uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host
Standard User aquilla
(knowledge is power) Sat 17-Dec-11 12:47:04
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Re: Xilo and Be LLU


[re: uno] [link to this post]
 
Hi Matt,

Thanks for this. I did drop the query to Sales rather than Support.

How do I go about requesting the migration and what information is needed? You (Xilo) can reply to the open ticket I have if you prefer.

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).
Standard User uno
(fountain of knowledge) Sat 17-Dec-11 16:20:09
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Re: Xilo and Be LLU


[re: aquilla] [link to this post]
 
I'll drop you a reply on this shortly before I get to the airport. We can sort this out for you internally though.

Matt

-
uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host
Standard User aquilla
(knowledge is power) Sat 17-Dec-11 19:54:49
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Re: Xilo and Be LLU


[re: uno] [link to this post]
 
Thanks Matt.

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).
Standard User aquilla
(knowledge is power) Thu 12-Jan-12 19:04:37
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Re: Xilo and Be LLU


[re: aquilla] [link to this post]
 
Quick Update.

I migrated to "Be 16" early this morning and so far so good. smile

I was using a Netgear DG834 and that had synced at 12Mbps following the change over (with a tweaked SNR). I've since moved back to my Cisco 877W (with the latest ADSL patch) and things are looking stable. Maybe try dropping the SNR a bit. smile

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).
Standard User RobertoS
(sensei) Thu 12-Jan-12 19:26:37
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Re: Xilo and Be LLU


[re: aquilla] [link to this post]
 
And the connection speed is?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User aquilla
(knowledge is power) Thu 12-Jan-12 21:15:33
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Re: Xilo and Be LLU


[re: RobertoS] [link to this post]
 
On the Cisco it was just above 9.5Mbps but that was with a default SNR of 9.0dB.

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).
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