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Standard User hazzatori
(newbie) Tue 20-Mar-12 17:02:23
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Migration Dates From ADSL Max - LLU Reseller


[link to this post]
 
Currently i am with Aquiss, but a recent LLU reseller has come available so I am swapping to Vivaciti (Talktalk) but

1. the checker showed activation date as 27th March
2. First Invoice shows activation as 30th March
3. Aquiss shows a cease request for 26th March

so i have submitted a ticket, but anyone have any experience of this? will it go down then up as i expect (minimal down time) or will i lose connection for a few days?

any help appreciated.
Standard User huwwatkins
(member) Tue 20-Mar-12 17:09:07
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: hazzatori] [link to this post]
 
You will shortly get an email from surfwise confirming your real activation date.
Standard User hazzatori
(newbie) Tue 20-Mar-12 17:11:36
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: huwwatkins] [link to this post]
 
Yeah I did...


our order for Broadband has been received and is being processed.

Name : {Blanked}
Service Address : {Blanked},
Service Phone Number : 016466xxxxx
Contact Mobile Number : 016466xxxxx
Contact Email Address : xxx@gmail.com
Package : Surfwise Variety
Estimated Completion date : 30-03-2012

my question now then woudl be if Aquiss has a cease date of the 26th then i guess i will have no service for 3 days?


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Standard User RobertoS
(sensei) Tue 20-Mar-12 18:27:29
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: hazzatori] [link to this post]
 
Why have you got a cease date from Aquiss? Did you tell them to cancel your contract?

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User vivaciti
(knowledge is power) Tue 20-Mar-12 18:42:27
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: RobertoS] [link to this post]
 
It is moving from IPStream to LLU, so their system may well be showing as a cease.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User huwwatkins
(member) Tue 20-Mar-12 19:00:18
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: vivaciti] [link to this post]
 
My line also showed a pending cease when moving from IPStream to LLU but this only applied to broadband and nothing else - I would suspect that the Aquiss broadband will still work up to the date of switch-over but it would probably be best to check with them.
Standard User RobertoS
(sensei) Tue 20-Mar-12 19:08:41
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: vivaciti] [link to this post]
 
Yes, but surely the Cease should have been set by OR to be the same date as the migration?

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User warweezil
(fountain of knowledge) Tue 20-Mar-12 19:37:12
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: huwwatkins] [link to this post]
 
In my case the Vivaciti date was later than the actual migration, so although the Vivaciti date may not agree with the "cease" it may be that Surfwise have provisoned an earlier date as they did with my line on the same exchange.

Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
Vivaciti Surfwise LLU - Finally free of the BTw crawl.
Standard User Banger
(eat-sleep-adslguide) Wed 21-Mar-12 02:05:17
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: warweezil] [link to this post]
 
I was off for a day. Zen closed my account on the migration day but actual work took place a day later.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Variety LLU
My Broadband Speed Test
Standard User warweezil
(fountain of knowledge) Wed 21-Mar-12 08:10:11
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Re: Migration Dates From ADSL Max - LLU Reseller


[re: Banger] [link to this post]
 
I know of one other person who - like me - saw migration slip back by one day from the date notified to him by "The Surfwise Provisioning Team".

Looks like it depends on where you live.

Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
Vivaciti Surfwise LLU - Finally free of the BTw crawl.
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