Thanks for all the responses.
Just rsn s check on their site and it says they can't offer broadband only because of a capaciy issue but can offer phone and BB (which makes me think its a full unbundle as I said earlier)
However when I go to proceed with the order I can tick either broadband or home phone, if I tick broadband a MAC is requested, if I tick homephone its not so I'm a little confused though I do understand that for a full unbundle a MAC isn't needed so that's probably why.
I'll give them a call tomorrow although to throw another spanner in the works I'm quite happy with the connection performance since I moved to Freeola who are an Entanet reseller and who have a POP about 3 miles from me as latency between my router and their edge router is 10 ms so part of me thinks I'd be mad to move.
Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Edited by techguy (Sun 07-Oct-12 18:57:56)