Thank you, it does sound like there's some confusion here.
So long as any remote fixes can be done then thats all I need, if an engineer is required it would probably be quicker for me to go into work!
No offence to anyone meant, just trying to make sure I'm not paying out for something that I don't really need.
Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL)
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Edited by techguy (Mon 12-Nov-12 16:33:23)