User comments on ISPs
  >> Other Providers (without dedicated forums)


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User bobble_bob
(fountain of knowledge) Thu 23-Jan-14 14:04:04
Print Post

Coms allowance increase


[link to this post]
 
Got the letter today that was refereed to in the email, and my usage has gone from 50gb peak to 100gb peak, with weekends still being unlimited and now peak ends at 8pm

Anyone else get an increase?

Edited by bobble_bob (Thu 23-Jan-14 14:29:29)

Standard User david1970
(newbie) Thu 23-Jan-14 14:24:42
Print Post

Re: Coms usage increase


[re: bobble_bob] [link to this post]
 
Hello, I am newly registered on this board (after receiving the Coms letter).

My letter stats my "Fiber 30 allowance has increased from 30gb to 500GB"

Does anyone know if this is the total allowance for all 30 days of the month or do I still have unlimited download during off-peak hours?
Standard User bobble_bob
(fountain of knowledge) Thu 23-Jan-14 14:31:11
Print Post

Re: Coms allowance increase


[re: david1970] [link to this post]
 
Its still unlimited at offpeak times

Edited by bobble_bob (Thu 23-Jan-14 14:41:30)


Register (or login) on our website and you will not see this ad.

Standard User nickscs
(regular) Thu 23-Jan-14 15:22:41
Print Post

Re: Coms allowance increase


[re: bobble_bob] [link to this post]
 
Hi,

I received the same letter today from Coms, giving me the increase from February 1st. I am on CPW LLU at my exchange and my log-in details will remain the same. The letter also states I should be moved over between Jan 22nd and Feb14th. I ran a tracert today and hops are still on Murphx network or so it says.

Nick
Standard User david1970
(newbie) Thu 23-Jan-14 15:49:35
Print Post

Re: Coms allowance increase


[re: bobble_bob] [link to this post]
 
Excellent, they should have made this clearer on the letter (or did I miss something?)

Bob what old adsl24 service are you on?

At the moment, this looks like a good deal because Coms Fibre 500 is £49.00 monthly, considerably more than I was paying for the old Fibre30 service.

Edited by david1970 (Thu 23-Jan-14 15:54:05)

Standard User bobble_bob
(fountain of knowledge) Thu 23-Jan-14 16:07:07
Print Post

Re: Coms allowance increase


[re: david1970] [link to this post]
 
They did on my letter smile

I was on Broadband 50 with adsl24 which was Talk Talk at the exchange but going over the adsl24 network. Moved over today successfully so far

Edited by bobble_bob (Thu 23-Jan-14 16:08:16)

ISP Representative PaulComs
(isp) Thu 23-Jan-14 16:58:39
Print Post

Re: Coms usage increase


[re: david1970] [link to this post]
 
Hi David

Welcome to Coms and the forum.
Bob is spot on, the usage increase is for your peak usage. Off peak is 8pm to 8am and all weekend.

Paul

Operations Director
Coms.com
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User My_brain_hurts
(newbie) Thu 23-Jan-14 17:31:42
Print Post

Re: Coms usage increase


[re: PaulComs] [link to this post]
 
So tell me PaulComs, are our current allowances and prices permanent or are they intended to change in a month or two?

I'm sure I'm not the only one who's a bit concerned that what I see is a sweetener to get us to stay and at some stage we'll be told we have to pay the same as everyone else on the service.
Standard User bobble_bob
(fountain of knowledge) Thu 23-Jan-14 17:39:31
Print Post

Re: Coms usage increase


[re: My_brain_hurts] [link to this post]
 
I did think this but with a 1 month contract its easy to leave if anything changes
Standard User My_brain_hurts
(newbie) Thu 23-Jan-14 17:42:10
Print Post

Re: Coms usage increase


[re: bobble_bob] [link to this post]
 
Hm, that assumes of course that it stays as a one month contract frown
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to