User comments on ISPs
  >> Other Providers (without dedicated forums)


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | (show all)   Print Thread
Standard User Molehusband
(regular) Thu 13-Feb-14 18:54:48
Print Post

ADSL24 > Coms: 3 day session


[link to this post]
 
As the "What could possibly go wrong" thread has become convoluted, this one is dedicated to the widely reported 3 day session, where LCP goes down and immediately comes up again, causing a break in the connection for approx. 20 seconds.

Is everyone on Coms seeing this?

Todays occurrence was at 17:24:35 here.

Would a Coms representative care to comment?

ADSL24/Coms Complete DSL 100 [TalkTalk LLU]

Edited by Molehusband (Thu 13-Feb-14 18:55:28)

Standard User bobble_bob
(fountain of knowledge) Thu 13-Feb-14 19:16:14
Print Post

Re: ADSL24 > Coms: 3 day session


[re: Molehusband] [link to this post]
 
I messaged Dan about it. This is his reply

Hi,

Just heard back from them, they have advised that they are currently investigating what is required and how soon they can implement the change.

As soon as I receive anything further, I will let you know.

Kind regards

Dan


Them being TTB
Standard User nickscs
(regular) Thu 13-Feb-14 19:41:52
Print Post

Re: ADSL24 > Coms: 3 day session


[re: Molehusband] [link to this post]
 
Hi,

I dont think this is general, or at least I am not having this problem. Not before or since being moved to Coms.


Register (or login) on our website and you will not see this ad.

Standard User bobble_bob
(fountain of knowledge) Thu 13-Feb-14 19:46:44
Print Post

Re: ADSL24 > Coms: 3 day session


[re: nickscs] [link to this post]
 
You checked your logs? You may have just missed it seeing as its not down for long
Standard User KOR_71
(newbie) Thu 13-Feb-14 19:49:21
Print Post

Re: ADSL24 > Coms: 3 day session


[re: Molehusband] [link to this post]
 
I had the same, also been seeing the previous 3 day pattern.

I too have a drop in speed as others have said and also I just had loss of service totally for the past hour or so.

Hope they get it sorted out soon.
Standard User Molehusband
(regular) Thu 13-Feb-14 19:50:46
Print Post

Re: ADSL24 > Coms: 3 day session


[re: bobble_bob] [link to this post]
 
In addition to any end-user modem logs, it should also be listed in the Coms MyAccount Connection Log.

ADSL24/Coms Complete DSL 100 [TalkTalk LLU]
Standard User nickscs
(member) Thu 13-Feb-14 20:48:58
Print Post

Re: ADSL24 > Coms: 3 day session


[re: bobble_bob] [link to this post]
 
Yes, have checked event logs in my router and in myaccount on Coms. Nothing showing, nor has there been since reading about others 3 day problem on here last week. Hence my comment that its not affecting everyone.
Standard User bobble_bob
(fountain of knowledge) Thu 13-Feb-14 20:54:00
Print Post

Re: ADSL24 > Coms: 3 day session


[re: nickscs] [link to this post]
 
Do you know if you're on TTB at the exchange?
Standard User nickscs
(member) Thu 13-Feb-14 20:58:55
Print Post

Re: ADSL24 > Coms: 3 day session


[re: bobble_bob] [link to this post]
 
Yes, moved over to their LLU early 2012, when James offered the new packages. I wonder if its the ex C&W users who have the problem, or are you on cpw too?
Standard User bobble_bob
(fountain of knowledge) Thu 13-Feb-14 21:00:06
Print Post

Re: ADSL24 > Coms: 3 day session


[re: nickscs] [link to this post]
 
No im same as you never been on C&W just moved to their LLU. DanComs reported it to TTB who are looking into it so must be to do with them somewhere along the line

Edited by bobble_bob (Thu 13-Feb-14 21:00:38)

Pages in this thread: 1 | 2 | 3 | (show all)   Print Thread

Jump to