User comments on ISPs
  >> Other Providers (without dedicated forums)


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User Outinthesticks
(newbie) Fri 21-Feb-14 15:46:57
Print Post

More ADSL24 Coms migration questions.


[link to this post]
 
I received letter on 16th Jan, saying that I'd be migrated between 22nd Jan and Feb 14th, but nothing seems to have happened as I'm still on my "old" ADSL24 IP address.

However, if I log in to my account, it tells me that my IP address is something different (presumably my intended new one).

In addition, there's zilch showing on my connection logs or usage reports, so I have no idea of my current monthly usage.

The letter also says that I'll be moving to DSL30, and that "there will be no increase to the price", which seems very generous considering I should be paying almost £5 a month less according to COMS website.

Maybe this has been covered elsewhere on the enormous ADSL/coms forums, but I can't find it.

Is this normal?
Standard User RobertoS
(sensei) Fri 21-Feb-14 17:11:36
Print Post

Re: More ADSL24 Coms migration questions.


[re: Outinthesticks] [link to this post]
 
Shhhhh tongue. And download the internet - quick! (Perhaps better not).

It sounds as if the service on the old one hasn't yet been discontinued but your account has been pointed to your new service.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Outinthesticks
(newbie) Fri 21-Feb-14 17:49:11
Print Post

Re: More ADSL24 Coms migration questions.


[re: RobertoS] [link to this post]
 
An unlimited download connection? Wow.....!!

Time to sign up to Netflix I think.

Glad I didn't use my name!


Register (or login) on our website and you will not see this ad.

Standard User RobertoS
(sensei) Fri 21-Feb-14 17:55:39
Print Post

Re: More ADSL24 Coms migration questions.


[re: Outinthesticks] [link to this post]
 
Unfortunately I expect your usage figures are visible to them somewhere.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Outinthesticks
(newbie) Fri 21-Feb-14 18:07:22
Print Post

Re: More ADSL24 Coms migration questions.


[re: RobertoS] [link to this post]
 
Sigh..... Yes, I expected that I probably wasn't invisible, just lost.
Standard User andrewll
(newbie) Sat 22-Feb-14 22:28:02
Print Post

Re: More ADSL24 Coms migration questions.


[re: Outinthesticks] [link to this post]
 
Hi
The situation is the same for me. Are you also on a 20CN-only exchange with no LLU expecting to be moved from Daisy to Entanet?
Standard User Outinthesticks
(newbie) Sat 22-Feb-14 23:32:28
Print Post

Re: More ADSL24 Coms migration questions.


[re: andrewll] [link to this post]
 
Yes, that matches, although I'm only assuming that the destination is Entanet, as I don't recall ADSL24/coms actually saying anything other than "....OUR future proof network...." (My capitals).
Standard User nickscs
(member) Sat 22-Feb-14 23:59:46
Print Post

Re: More ADSL24 Coms migration questions.


[re: Outinthesticks] [link to this post]
 
you are not moving to Entanet, its just the backhaul Coms are using.......
Standard User norest
(learned) Tue 25-Feb-14 16:51:38
Print Post

Re: More ADSL24 Coms migration questions.


[re: nickscs] [link to this post]
 
Im on Market 1 exchange and I got an email today saying it had been delayed, With no LLU what will I be transferred to?

Unfortunately due to the technology used to provide your broadband service within your local exchange we have had to slightly delay the migration of your broadband to Coms. We are currently working to transfer your service to our network as quickly as possible and as soon as we have a date confirmed for the transfer we will let you know.
Standard User bobble_bob
(fountain of knowledge) Tue 25-Feb-14 17:37:52
Print Post

Re: More ADSL24 Coms migration questions.


[re: norest] [link to this post]
 
BT if thats only option?
  Print Thread

Jump to