You don't have to defend your use mate, it is what you paid for when you signed up with ADSL24, Coms have moved the goal posts not us.
So what If I am a heavy user it is what I pay for, it is what ADSl24 were happy to provide for me, you want less you pay less and all those bleating heavy users spoil it for everybody else, you know jack [censored]! It worked and worked well on ADSL24 I don't ever remember reading anything about packet loss or poor speed on here when 24 were in charge. We are all being hoodwinked here into accepting a very poor lesser service for the same money!
If there is an upside it is that my allowance has increased from a 30GB to a 500GB or about 20 GB a day on peak times, big deal can't even get full speed then either as they have throttled the hell out of the daytime P2P and NNTP too, so in fact they have given me nothing extra as I don't have a hope in hell of using any of my allowance. I have lost 20 hours of off peak time too as they have moved the traffic shaping to 00:00 so in fact I have gained nothing at all from them except a totally useless service unless I want to surf the net. The packet loss has not been fixed either you can see that on my BQM link in my signature.
Bottom line is a few users have gained some extra GB off peak usage, a few have have gained 20 hours more off peak time but in truth we have gained nothing apart from a proper read end shafting from Coms.com