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Standard User ross1701
(regular) Sat 12-Apr-14 02:55:16
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Vivaciti?


[link to this post]
 
Is there anyone working at Vivaciti this week or are they all on holiday?

I was trying to migrate to them but wanted some more info first so I asked a question via their contact page on Monday about their broadband complete package which still hasn't been replied to.
Rather than delay further I decided to sign up to one of their broadband only packages on Thursday morning, only to fill in all of the required data and be met with a message saying that something had gone wrong and that my order would have to be manually processed and that I would be contacted shortly. Again, nothing from Vivaciti and its now Saturday.
Not exactly a good first impression is it?

Standard User user7423
(member) Sat 12-Apr-14 07:46:35
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Re: Vivaciti?


[re: ross1701] [link to this post]
 
There is definitely someone there, as I opened a support ticket earlier this week, which was answered.
Standard User Benjanyan
(learned) Sat 12-Apr-14 09:43:44
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Re: Vivaciti?


[re: ross1701] [link to this post]
 
Busy, I guess. They were really fast at replying to my questions last week but seemed much slower this week (only one message).

Due to supplier issues, my migration is delayed. 1 week in and still no date. frown Itching to get away from Coms Complete.


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Standard User Molehusband
(regular) Sat 12-Apr-14 10:43:01
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Re: Vivaciti?


[re: Benjanyan] [link to this post]
 
I enquired about their migration deal for Coms Complete customers this week but they hadn't had time to put together a full description of the package. It seemed a bit too back-of-an-envelope to feel comfortable with, so have put them on hold for now.

What info on the package did they supply to you?

ADSL24/Coms Complete DSL 100 [TalkTalk LLU]
Standard User Benjanyan
(learned) Sat 12-Apr-14 19:36:52
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Re: Vivaciti?


[re: Molehusband] [link to this post]
 
Free migration, unlimited with no throttling, 1 month rolling contract, static IP and rental included for £26.40 a month. Not sure about phone costs; I don't use mine.

I agree with the envelope comment but I want to get rid of Coms and Vivaciti were the first on the scene.
Standard User nickscs
(member) Sat 12-Apr-14 20:39:24
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Re: Vivaciti?


[re: Benjanyan] [link to this post]
 
In reply to a post by Benjanyan:
Free migration, unlimited with no throttling, 1 month rolling contract, static IP and rental included for £26.40 a month.

yup, same as they told me. They also said 7 days lead time for MPF migration was a bit tight so gave me the 16th ( next wednesday) as provisional date. So hope all goes thru ok.
As to phone costs there is an pdf of phone costs on Vivaciti website available to download.
I too cannot wait to be shot of Coms, Shame that certain stupid , outdated ideas from Tiscali have arisen at Coms. RIP ADSL24.
Also agree with original poster, ( my-brain-hurts) absolutely spot on.

Edited by nickscs (Sat 12-Apr-14 20:41:38)

Standard User Kimi
(eat-sleep-adslguide) Sat 12-Apr-14 20:59:41
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Re: Vivaciti?


[re: ross1701] [link to this post]
 
In reply to a post by ross1701:
Is there anyone working at Vivaciti this week or are they all on holiday?

He might be on holiday or poorly
Standard User partial
(committed) Sat 12-Apr-14 22:33:45
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Re: Vivaciti?


[re: Kimi] [link to this post]
 
He?

Vivaciti Ltd is listed as Proposal To Strike off and Karl resigned as a director of what could be the latest vehicle? J and V Data Services, a few weeks ago

Edited by partial (Sat 12-Apr-14 22:37:24)

Standard User Banger
(eat-sleep-adslguide) Sun 13-Apr-14 00:12:37
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Re: Vivaciti?


[re: partial] [link to this post]
 
Hmmm this doesn't bode well. I wonder if Daisy will take migrations onto their business product?

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Variety LLU
http://www.thinkbroadband.com/speedtest/button/13914...
Standard User RobertoS
(sensei) Sun 13-Apr-14 00:38:22
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Re: Vivaciti?


[re: Banger] [link to this post]
 
Strange.

See this post dated 19 March when partial pointed out the vivaciti strike-off imminence. Yet he resigned as a director of the new company on 17 March. The remaining director was appointed on 15 February.

There could be many legitimate reasons for this.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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