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Standard User spellbound
(newbie) Tue 06-May-14 16:12:05
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ADSL24/COMS - I'm LLU'd but never requested it


[link to this post]
 
Tried to use my MAC code to move from COMS but have found out that we are on LLU so have to pay to transfer to new provider.

It appears that ADSL24 move us to LLU without asking us or letting us know it was doing this.

Not very happy as the fee is more than we had anticipated due to the LLU.

Anyone else had a similar issue?
Standard User ukwoody
(experienced) Tue 06-May-14 17:50:08
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Re: ADSL24/COMS - I'm LLU'd but never requested it


[re: spellbound] [link to this post]
 
not all providers charge to migrate LLU customers

regards,
Woody (chuntering along in his own inimitable style, using 100 words when 10 would do)
Standard User spellbound
(newbie) Tue 06-May-14 18:13:13
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Re: ADSL24/COMS - I'm LLU'd but never requested it


[re: ukwoody] [link to this post]
 
Unfortunately Xilo want £40


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Standard User bobble_bob
(fountain of knowledge) Tue 06-May-14 18:32:11
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Re: ADSL24/COMS - I'm LLU'd but never requested it


[re: spellbound] [link to this post]
 
This happened with many ADSL24 customers. Soon as TTB was available at your exchange. they changed you over to LLU which meant more usage and abit cheaper monthly payments

I prefer LLU anyway
Standard User spellbound
(newbie) Tue 06-May-14 19:14:46
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Re: ADSL24/COMS - I'm LLU'd but never requested it


[re: bobble_bob] [link to this post]
 
In reply to a post by bobble_bob:
This happened with many ADSL24 customers. Soon as TTB was available at your exchange. they changed you over to LLU which meant more usage and abit cheaper monthly payments

I prefer LLU anyway


If this is the case why are COMS so keen on traffic management.

Edited by spellbound (Tue 06-May-14 19:26:07)

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