IM pretty fed up with the whole broadband con in the UK, If it isnt Openjoke avoiding investing in decent line quality then its ISP's trying to nickle and dime us.
I moved from Enta in march 2012 when speeds had fallen away to around 4 or 5 Mbps, several tickets had proven fruitless and the only way to get a decent service that didnt grind to a halt in the evening was to migrate.
I moved to Vivaciti (Daisy LLU) and immediately found better speeds, consistently throughout 2012 I was seeing somewhere around the mid/the high 7megs - often up in the 8 meg mark and November 2012 I even recorded a 9 meg along with a few high 8 megs tests that week.
Then the same old story, speeds fell away again to the low to mid 7 megs, and now, with no consultation (or in fcat any proper noticication from Vivaciti - Im dumped back on Enta and back to somewhere in pretty much the old ADSLMax range, depending on the time of day and wind direction and moon phase it is 5 - 6.5 megs, My BQM has a pretty constant red border at the top which I rarely saw on Daisy, with some spikes dropping right across the range. I ran some tests last night using various on line resources - the results suggest that there is a noticable issue with dropped packets on the Enta network. I seem to average 2 line drops a day so far, which even with my rather eccentric line is a lot more than I am used to. Ive been down that road with Enta once, I ended up with SFI charges for an exchange fault (refunded but an unwelcome annoyance).
I've emailed Superfarce Cymru to see if a second mail will get some real information about when my PCP will get fibre, the last reply from them was an illustration of how many words you can use while avoiding giving anything like an answer to a specific question. I know one thing - the fibre WONT be with Vivaciti. That ship sailed when they shifted me backwards.
This stuff really shouldn't be this hard. This ISNT an improvement - and Customer loyalty is now wound kinda tight... I don't suffer fools gladly, and that includes those who try to fool me that slower is better.
Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
- Enta. Not very impressed with the "Improvement"
SWPM PCP29 - not yet feeling any of that fibre love.
My Broadband Ping