Interesting that you've had issues getting a response from Xilo. I'm in the throws of moving to them from Coms and they were very efficient answering my questions, mostly within minutes of me hitting send.
I did a small amount of research when deciding to change and Xilo seemed to fit the bill. When asked, they could do all I wanted (fast path profile, fixed IP, 6dB target SNR etc) and they're actually cheaper than Coms. The main reason for the change is that I'm hoping to regain some downstream throughput that Coms have chipped away over the time I've been with them. I'm down around 2Mb/s since moving away from Vivaciti!
Not much of a recommendation but, you may find comfort in the fact that someone else on the board is currently moving over to them.
ISP: Coms.... Soon to be Xilo
Service: Coms Complete DSL100
Router: Billion BiPac 7800N
Attenuation:38.5dB - 40dB
SNRM: 3.4dB (manually set)
Current sync: 9786kbps
Edited by youngsyp (Thu 03-Jul-14 22:18:09)