So my company have decided to bundle all their communications. mobiles, landlines, broadband etc to Vodafone. This has been going on for the last 3 months.
On Friday our onsite private broadband FTTC 80/20 with BT migrated to Vodafone. I was on site awaiting the swap so I could input the new login details.
I was luckily near the modem when I saw the DSL light go out. Strange, I thought migration was just a case of BT systems changing some setting. But after 2 hours the DSL was still out, not even flashing to show a reconnect.
I called Vodafone business technical to see what was going on to be told the VDSL service had been cancelled and I was now on ADSL!!
[censored]? It seems Vodafone only offer the ADSL service to business's. I know they don't do BB to consumers, but not to offer VDSL to business's when they only resell ADSL from BT wholesale is nuts!
So I've gone from a solid 77/18 service to 3.5/0.7....painfull.
Luckily my head office are as surprised as me and are going to migrate the line back to BT.
Unbelievable that Vodafone don't offer FTTC to business's....