The same for me here. COMS is a basket case today.
Speedtest gives me 2Mbs down and about 13Mbs up.
I have opened a ticket:
Our sincere apologies for any inconvenience that this may cause. Please be advised we are experiencing network outage which can slow your connection and at some point will drop your circuit. Our engineers are working on this issue to located the reason for outages. Soon there is more information regarding this issue we will update you.
I am afraid this badly typed reply does not inspire one with confidence.