A friend called me on Saturday, their broadband went down Saturday morning (phone is OK), as has their next door neighbours (the neighbours came back on Sunday morning). The thunderstorm during Friday night flooded some parts of the street, which could be the cause of broadband being down.
Who does he call, Coms or Timico, as he has had no notification of the takeover. He has already tried calling Coms, but just gets a recorded message, he has left a message, but I doubt anyone from Coms will call back. I managed to get a phone number for Timico for him, but that can only be used Monday - Saturday business hours, the out of hours number can only be used if you pay £30+ VAT per month for the out of hours service.
Bit of a shambles really, when they have not been given any information on the takeover and who is running their line now.