We're migrating customers across on an identical speed, price and usage allowance to what they are currently on. If customers then want to get in touch with us after the migration and change their package (upgrade, downgrade, move to fibre, etc.) they can do so no problem and we'll aim to be as competitive as we can.
Like many ISPs we have different customers on different prices and products depending on what was on offer at the time they joined us and whether they've agreed to a new deal since then.
We're aware of some customers who've been unhappy with the bandwidths and speeds on the Coms broadband network historically. Because most Timico customers are businesses, our peak times on the network are typically 9am to about 5pm - 'normal' business hours if you like. So evening and weekend traffic on the network is usually much lower. We've added extra bandwidth to our network for Coms customers and expect the largely residential customers from ADSL24 will effectively 'fill in the gaps' when our network is normally quiet anyway.
We do use traffic management at peak times so certain time-sensitive protocols are prioritised when the network is very busy, so things like P2P will slow down during week days, but to my knowledge nothing is ever blocked. There's a network management policy on our website> http://www.timico.co.uk/terms-policies
Hope that helps.