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Standard User Banger
(eat-sleep-adslguide) Tue 27-Oct-15 18:54:57
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Xilo tickets


[link to this post]
 
Anyone answering Xilo tickets, had one open about the TT data breach since the weekend?

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...
Standard User bobble_bob
(fountain of knowledge) Tue 27-Oct-15 21:49:29
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Re: Xilo tickets


[re: Banger] [link to this post]
 
You wanting to know if resellers are caught up in the leak? Pulse8 told me no, only direct customers are effected and only basic info (assume address and tel no) are given to TT during the ordering process so they can migrate you.
Standard User Banger
(eat-sleep-adslguide) Tue 27-Oct-15 21:55:17
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Re: Xilo tickets


[re: bobble_bob] [link to this post]
 
Cheers for that.

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...


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Standard User uno
(knowledge is power) Tue 27-Oct-15 22:13:41
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Re: Xilo tickets


[re: Banger] [link to this post]
 
We've not got any open since the weekend, please do check as I suspect you've already had a reply!

Matt

uno Communications
t: 0800 520 0345
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User Banger
(eat-sleep-adslguide) Tue 27-Oct-15 22:21:46
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Re: Xilo tickets


[re: uno] [link to this post]
 
Indeed I do have a reply in My Xilo but no email, does the ticket not send an email?

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...
Standard User DrTeeth
(knowledge is power) Fri 30-Oct-15 20:46:08
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Re: Xilo tickets


[re: Banger] [link to this post]
 
In reply to a post by Banger:
Indeed I do have a reply in My Xilo but no email, does the ticket not send an email?

That is what happened to me and I do have email set up for tickets. I know it works as the first couple of posts in the tickets DID result in emails to me.

Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
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