Engineer turned up when expected, did what he needed to do, checked the line 69Mbps down was the maximum attainable and ensured the BT OR modem sync'd.
First 16 hours great, speed at just over 65Mbps (2mb better than Sky) and over 18Mbps up. Friday, 3am for some reason connection was changed to 40/10, emailed Pulse8 who got on the case. 2 days later download was back to 65Mbps but upload was stuck at 6Mbps. Another email and 24 hours later upload speed is back to 18Mbps.
Ping is between 12-14 milliseconds.
Speed test graphs at any time of the day are better than Sky but will keep monitoring on here and SamKnows.
So all in all a good result and great customer service from Pulse8, thumbs up from me!
Now wondering if I would get a better sync with a Billion 8800NL instead of the BT OR ECI modem...
Edited by Skilty (Wed 25-Nov-15 11:39:28)