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Standard User MrMoo
(learned) Wed 15-Feb-17 20:45:26
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: 23Prince] [link to this post]
 
Well, I think its been long enough now, so starting to look at migrating to another provider to get back to fibre. Can't seem to login to my portal on Uno due to the 2 factor rejecting what my generator is providing.
I'm on ADSL no contract so I guess I have no termination fees if I leave Uno for say, pulse8?
Standard User epyon
(fountain of knowledge) Wed 15-Feb-17 20:57:15
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: MrMoo] [link to this post]
 
Just call them?

AAISP FTTC - 80/20 *TP-Link W9980*
Three - 4G *Huawei Honor 8*
Standard User RobertoS
(elder) Wed 15-Feb-17 20:58:35
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: MrMoo] [link to this post]
 
Read your T & Cs. I think there are many circumstances in which there could be charges. Also depending on how Pulse8 process the order.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14156Kbps @ 600m. BQMs - IPv4 & IPv6


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Standard User uno
(knowledge is power) Wed 15-Feb-17 21:15:32
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: MrMoo] [link to this post]
 
In reply to a post by MrMoo:
starting to look at migrating to another provider to get back to fibre.


Do call us, or raise this online (after sorting 2FA) - there are alternatives.

Can't seem to login to my portal on Uno due to the 2 factor rejecting what my generator is providing.


You'll need to call us about that as we'll have to go through some extended security checks before we can turn it off. Won't take longer than a few minutes.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User 23Prince
(experienced) Thu 16-Feb-17 20:08:39
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: MrMoo] [link to this post]
 
In reply to a post by MrMoo:
Well, I think its been long enough now, so starting to look at migrating to another provider to get back to fibre. Can't seem to login to my portal on Uno due to the 2 factor rejecting what my generator is providing.
I'm on ADSL no contract so I guess I have no termination fees if I leave Uno for say, pulse8?


I am sure what they don't want the larger ISP down the road will be happy to mop up. Seems bizarre but they seem to like being selective on who their customers are.
Standard User professor973
(knowledge is power) Fri 17-Feb-17 15:43:20
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: 23Prince] [link to this post]
 
Keeps their positive reviews high!
Standard User PhilipD
(experienced) Wed 22-Feb-17 16:54:22
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: MrMoo] [link to this post]
 
Hi

Any reason you don't just go for phone line package + Fibre with Uno? I doubt the TalkTalk combined package would be that much cheaper than a pick and mix approach when (if) it arrives. That's what we did in the end.

Regards

Phil
Standard User shane605
(newbie) Tue 28-Feb-17 10:16:06
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: PhilipD] [link to this post]
 
Looks like they finally put a price on the Talk surf fibre package. £25.99 - £36.99. Just can seem to order it, just default to the ADSL service.
Standard User jaydub
(experienced) Tue 28-Feb-17 11:49:42
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: shane605] [link to this post]
 
In reply to a post by shane605:
Looks like they finally put a price on the Talk surf fibre package. £25.99 - £36.99. Just can seem to order it, just default to the ADSL service.

Attractive pricing, but also unable to order. Not sure whether it a TTB MPF migration issue or whether they haven't enabled the offering at their end.
Standard User nickscs
(member) Tue 28-Feb-17 18:38:44
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Re: UNO - Talk Surf Fibre, soon or months away?


[re: jaydub] [link to this post]
 
I can`t either but Matt says its only a small amount of exchanges at the moment. Also no guarantee that because you are on a Talk Surf ADSL package that you will be able to get the fibre talk surf apparently.
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