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Standard User user7423
(committed) Sun 02-Oct-16 09:13:30
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Anyone on Xilo / Uno - still a good service for broadband?


[link to this post]
 
Just wondering if the broadband service is still good with Xilo / Uno as I may be looking to migrate (for personal reasons, not because of current service) I cannot get fibre here, so would be best if experience was from non fibre connections, thanks.
Standard User 23Prince
(member) Sun 02-Oct-16 13:34:13
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: user7423] [link to this post]
 
Well Matt the UNO rep is around so that's a good sign. Good luck signing up though. I tried weeks ago and never got anything from them.
Standard User 4M2
(knowledge is power) Sun 02-Oct-16 14:28:07
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: user7423] [link to this post]
 
Excellent reliable service with no throughput slow downs on TTB partial LLU (SMPF) with "pro" ADSL2+ from my exchange. On a one month minimum term it's worth a try if you find the non-returnable activation fees acceptable. Also migrating back to a BTw service could also be an issue but I have no personnel experience of doing that.


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Standard User Banger
(eat-sleep-adslguide) Sun 02-Oct-16 15:04:21
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: user7423] [link to this post]
 
On Xilo TTB LLU and no slow downs at any time although my free website is through UNO so I suspect UNO should be the same, dont think Xilo are accepting new sign ups, its usually Matt who answers my tickets on Xilo.

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...
Standard User uno
(knowledge is power) Sun 02-Oct-16 16:31:50
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: 23Prince] [link to this post]
 
It's either possible we didn't get your message, or your didn't get ours.

If we got yours, you'll have got a reference back via email a few seconds after. Can you provide? If not, we won't have received it.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User caley
(member) Sun 02-Oct-16 20:38:06
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: user7423] [link to this post]
 
I've been with Uno since August 2015 and customer service is excellent. I can count on one hand the problems I've had in that year and any problem was slight, resolved very quickly and was mainly a BT fault, also you won't find a better more customer service focused isp. Quite apart from the fact that I'm sure Matt never goes to bed.

Caley

Lost a Pet?
Remember them forever at
Caley's Pet Remembrance Tributes
www.petremembrance.co.uk
Standard User user7423
(committed) Mon 03-Oct-16 00:21:32
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: caley] [link to this post]
 
I know Matt never sleeps, used to be with Xilo previously until I moved last year. Thanks for your input.
Standard User user7423
(committed) Mon 03-Oct-16 00:23:54
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: Banger] [link to this post]
 
Thanks for the reply, I have paid web hosting with Xilo anyway for a few years now, doubt I will need a free website.
Standard User user7423
(committed) Mon 03-Oct-16 00:25:18
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: 4M2] [link to this post]
 
Thanks, I don't think (from memory) that LLU is available here anyway, its a small town.
Standard User user7423
(committed) Mon 03-Oct-16 00:26:59
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Re: Anyone on Xilo / Uno - still a good service for broadban


[re: 23Prince] [link to this post]
 
Never had a problem receiving replies from Xilo to do with my web hosting, I would imagine all would be fine, if I did sign up with Uno. Thanks for the reply.
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