I know you aren't having a go at me. Neither am I having a go at you. Just trying to point out where the technical problem lies.
When 23 starts saying he hasn't a clue who rivageeza is or anything about a Plusnet report to that customer who has the same problem as you, being rude to me in the process, two days after his three posts in the relevant thread in the Plusnet forum, he is going to get a robust reply.
I'm not the only person to have corrected him of factual errors about how various systems work since he popped up. The frequency of completely wrong and misleading replies to people with problems, where correction was essential, has thankfully decreased.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
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