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Standard User jaydub
(experienced) Fri 10-Feb-17 08:10:26
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Uno Speed Test & BQM Results


[link to this post]
 
I'm looking at other possible options, should I decide to migrate away from my Pulse8 TTB based MPF connection, which is still having significant single thread speed issues, which we have pretty comprehensively proven are down to the TTB network.

The issue is currently being worked on by TTB, thanks to the efforts of Adam at P8 and I will be giving them more time to try and resolve the issue before jumping ship.

The cost of the move away from TTB MPF is not going to be insignificant, so I just want to make sure I have a bolt hole to go to that I am comfortable with.

So if you could post your TTB speed test results and any associated BQMs that would really be appreciated and advise whether they are on a TTB or BTW based connection.

Thanks.
Standard User AdrianPH
(committed) Fri 10-Feb-17 11:15:25
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
http://www.thinkbroadband.com/speedtest/button/14867...

UNO Fibre+ 80/20
Standard User Mac99
(newbie) Fri 10-Feb-17 11:21:32
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
So if you could post your TTB speed test results and any associated BQMs that would really be appreciated and advise whether they are on a TTB or BTW based connection.

Thanks.


Just an idea but if I was asking for test results, I would be asking for peak time ones. I think we all understand that daytime ones will be much better than evening ones as congestion occurs more often out of school and office hours.

Just my tuppence worth.

Mac


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Standard User baby_frogmella
(fountain of knowledge) Fri 10-Feb-17 11:46:35
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
But why are you thinking of leaving P8 if "It doesn't affect my day to day usage of the internet" ?

Usually genuine single thread speedtest issues are accompanied by packet loss on the BQM and/or increased ping times and/or peak time slow downs. The fact that you don't appear to be experiencing any of the latter 3 suggests it might be purely down to how the TBB speedtest works. I really would forget about it if its not affecting your day to day usage of your connection.

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Edited by baby_frogmella (Fri 10-Feb-17 12:01:49)

Standard User jaydub
(experienced) Fri 10-Feb-17 12:49:33
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Re: Uno Speed Test & BQM Results


[re: baby_frogmella] [link to this post]
 
Simply, because I see it as easier to migrate to a connection that I see as being more worry free than to cure myself of my 'dog with a bone' tendencies when I think things ought to work better.

There are next to no errors on my connection, the BQM is flat and the TTB speed test reports jump about like a rabid terrier, when I'm switched from one IP address range to another.

P8 put me on a static IP address on Wednesday and all looked good

http://www.thinkbroadband.com/speedtest/results.html...

only for it to degrade to this:

http://www.thinkbroadband.com/speedtest/results.html...

after TTB had requested leaving my router off for 30 minutes to clear all the sessions.

My BQM is here:

http://www.thinkbroadband.com/ping/share/f3dce2ba1e8...

TTB have given my connection a clean bill of health and are investigating the issue within their network and I intend to give them some time to do this.

It may not noticeably affect my day to day usage of the internet, but it sure is affecting my enjoyment of what should be a fully performant connection.

I'm more than happy to have a constructive discussion about this, if you feel you have something to add.
Standard User baby_frogmella
(fountain of knowledge) Fri 10-Feb-17 13:16:43
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
Sorry I'm not having a go at you or anything but genuinely curious to know why you are thinking of leaving P8 when technically speaking, there appears to be nothing wrong with your connection.

Since nothing in life is perfect, my guess is that the TBB test is giving you skewed results and you need to do further single v multi thread speedtests on a different platform. Perhaps use something like testmy.net and compare single v multi thread results there.

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Edited by baby_frogmella (Fri 10-Feb-17 13:19:46)

Standard User AdrianPH
(committed) Fri 10-Feb-17 13:17:30
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
Jaydub , whatever you do, do NOT base your move on a TBB speed test. With the best will in the world my experiences with it are rubbish.

I showed you previously the TBB speed results from different browsers , taken a few seconds apart.

To get the result I posted earlier I had to dig out IE11 and run the alternative test, the newer test freezes, crashes or gives crazy results.

I have tried TBB speed tests from different devices and OS's and have never once seen a result I could trust or that was remotely like the speeds seen here.

A while back TBB was showing my ping as 115ms ........

If I need to check I use the BT wholesale tester, Speedtest.net and testmy.net , they give results that are pretty much the same, TBB is usually miles away.

You could be leaping ISP's all year for no reason at all.

testmy.net offers a variety of tests and servers , try some test there for comparison.
Standard User jaydub
(experienced) Fri 10-Feb-17 13:55:29
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Re: Uno Speed Test & BQM Results


[re: AdrianPH] [link to this post]
 
TestMy.Net is my other reference site and does give me much better single thread speeds than the TBB single thread results.

I have found that the test downloads from various servers are much closer to the TBB results than the TestMy.Net ones. Not really tried their multithread test as it seems to want you to test against multiple world wide servers and the only time I tried that the speeds halved.

Will go back and try it again though.

TTB are very unwilling to use the TBB speed test as justification for investigating issues, but are definitely interested in why their own speed test is 10-15% down on where it normally is.

I won't be hopping ISPs. I'm far too tight fisted for a start. so it is one jump and if it's no better there at least I know I tried.
Standard User jaydub
(experienced) Fri 10-Feb-17 14:00:41
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Re: Uno Speed Test & BQM Results


[re: baby_frogmella] [link to this post]
 
No worries.

I've responded to your suggestions in my response to Adrian's as you are are pretty much on the same wavelength with your suggestions.
Standard User 23Prince
(experienced) Fri 10-Feb-17 19:28:53
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
TTB are very unwilling to use the TBB speed test as justification for investigating issues,


It's not always accurate, so can you blame them?
Standard User broadband66
(fountain of knowledge) Sat 11-Feb-17 10:45:37
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
"only for it to degrade to this:

4mbps degradation and you're moaning?

VM users are going from 300 mbps to fewer than 100mbps. Now that's a real drop.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User jaydub
(experienced) Sat 11-Feb-17 17:43:28
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Re: Uno Speed Test & BQM Results


[re: broadband66] [link to this post]
 
Not the multi thread speed; the single thread speed, which has dropped by almost 40Mbps.
Standard User jaydub
(experienced) Mon 13-Feb-17 00:32:47
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Re: Uno Speed Test & BQM Results


[re: AdrianPH] [link to this post]
 
In reply to a post by AdrianPH:
OK. Done some comparative tests and here are the results:

Spedtest.net (multi thread): 74.3Mbps
TBB (multi thread): 69.5Mbps
BT Wholesale test (Multi thread): 65.8Mbps
TTB Ookla Test (multi thread): 65.Mbps
TestMy.Net (single thread): 62.3Mbps
TBB Speed test (single thread): 41.0Mbps

I also downloaded the 1GB test files at:

test.unet.nl/1000mb.bin 53.0Mbps
TBB IGB Test file: 48.5Mbps

Not sure what this tells other than the multi thread tests are generally significantly quicker than the single thread tests, the big exception being tehTestMy.Net results.

The download test files results are quicker than the single thread TBB test results, but nowhere near as quick as the TestMy.Net results.
Standard User baby_frogmella
(fountain of knowledge) Mon 13-Feb-17 02:46:05
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
Those results tell you that your TBB single thread speed test result is suspect and there's nothing wrong with your connection.

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Standard User Mac99
(newbie) Mon 13-Feb-17 08:25:41
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
Hi,

I monitored and tested my single thread speeds for just shy of 2 months as it was very low. I used TBB. My results showed roughly the following for 80/20 at full sync:

multi thread - 74/76 (barring just before changing)
single thread - 74/76 (between 12am and 3ish pm)
single thread - 6/45 (between 3pm and 12pm)

Now in my case if it was the tester then I don't think it would hit 74+ out of peak hours, it should be the same as the poor results. Same PC, same router, same settings, all the same.

BTW this was something my ISP appeared to accept.

One other bit to remember is throughput guarantees; for example TTB only guarantee 15 throughput (on 80/20). This is something no ISP mentions but can use as a fallback. BTW is higher I believe. Again in my opinion to use sync speeds to secure business is misleading.

Regards
Mac

Edited by Mac99 (Mon 13-Feb-17 09:34:23)

Standard User jaydub
(experienced) Mon 13-Feb-17 09:43:34
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Re: Uno Speed Test & BQM Results


[re: Mac99] [link to this post]
 
I'm also loathe to just put it down to the speed tester.

Compare these results with mine taken on the same day. We are both both Pulse8 customers on TTB's network: mine has a higher sync and multi thread performance, but with a significantly lower single thread speed.

To me it's not the TBB speed test that's inconsistent, it's TTB's delivery performance.

Whether it is really worth worrying about is another matter, but that is ultimately up to me to decide.
Standard User baby_frogmella
(fountain of knowledge) Mon 13-Feb-17 10:03:15
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
I'm also loathe to just put it down to the speed tester.

Then could you explain why your testmy.net single thread speedtests appear to be more in line with others? You've got a difference of ~20mbps between the single thread TBB & testmy.net testers!!! This just about confirms that the TBB single thread tester is giving you wrong results.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Edited by baby_frogmella (Mon 13-Feb-17 10:26:56)

Standard User jaydub
(experienced) Mon 13-Feb-17 10:50:45
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Re: Uno Speed Test & BQM Results


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
In reply to a post by jaydub:
I'm also loathe to just put it down to the speed tester.

Then could you explain why your testmy.net single thread speedtests appear to be more in line with others? You've got a difference of ~20mbps between the single thread TBB & testmy.net testers!!! This just about confirms that the TBB single thread tester is giving you wrong results.

...Or the TestMy.Net results. Depends where you place your confidence.

If everybody on P8 / TTB were seeing the same I wouldn't keep on pushing this, but nobody to date has come up with a plausible explanation of why some P8 (and by implication TTB) why some users see single thread speeds matching the multi thread speeds and others like me don't.

The disparity appears to be browser and OS independent, so not the same as Adrian has experienced.

Any chance of you publishing your TBB and TestMy.Net results for comparison.
Standard User ian72
(eat-sleep-adslguide) Mon 13-Feb-17 11:27:56
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Re: Uno Speed Test & BQM Results


[re: jaydub] [link to this post]
 
It could also be different network paths or traffic prioritisation. TTB may have specific peering links to wherever testmy.net is or they may be prioritising the protocol used by them thereby hiding issues with congestion.
Administrator MrSaffron
(staff) Mon 13-Feb-17 12:19:39
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Re: Uno Speed Test & BQM Results


[re: ian72] [link to this post]
 
Consider this....

Are testers reporting, mean, median or as with ookla a slightly skewed mean, drop bottom 30% and top 10%.

The exact same data points can provide very different results.

We use median which on a good connection means effects of av/wifi are minimised, but on a variable single thread test can mean you see a lower figure than some other testers.

Another factor can be where the test is serving its data from, I know about ours, but which locations are people picking for testmynet

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Mon 13-Feb-17 12:23:59
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Re: Uno Speed Test & BQM Results


[re: baby_frogmella] [link to this post]
 
Do they? Would need to look at things like monitored network interface to see what graphs for all those tests looked like, and then factor in the different ways of arriving at the figures

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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